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3842 Pine Grove Reviews
Read reviews from customers who used our services at 3842 Pine Grove
Total reviews
38
Average Rating
4.8/5
The repairman was good (pump replacement on a washer/dryer combo machine). Did a good job, fast, made sure to call before to let me know he was on his way here, and explained everything well. There was a little issue with planning appointments, they'd offered to move the appointment up a couple days and then forgot to cancel the original days appointment. So not really a big deal. All in all it was good service.
Bill S,
Customer service response - Thank you for your review, Bill! We're glad to hear the repairman did a good job and communicated well. We appreciate your understanding regarding the scheduling issue and are happy you found the service overall satisfactory.
Sears Home Services on 1768353692307
Patrick was very polite, hard working and efficient.
Randy S,
Customer service response - Thank you for your review, Randy! We're glad to hear Patrick was polite, hard-working, and efficient.
Sears Home Services on 1767921779676
Laura J,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1767855488442
Cyrus B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1766107316001
Edward L,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1765938938947
Patrick was such a kind informative technician. The system Sears uses to track your tech throughout the appointment window works flawlessly. I was able to see where Patrick was, how many stops away he was from mine, and it updated live throughout the 8am-3pm I think I appointment window which made such a range of times much easier to navigate. I highly recommend Sears and Patrick for any appliance repairs. Thank you!
B. B,
Customer service response - Thank you for your detailed review, Amanda! We're glad to hear Patrick was kind and informative, and that you found our tracking system helpful. We appreciate your recommendation!
Sears Home Services on 1763689496193
Arrived on time, installed in a timely manner. Kept my laundry room clean.
Anton K,
Customer service response - Thank you for your review, Anton! We're glad to hear our technician was punctual, efficient, and maintained cleanliness in your laundry room.
Sears Home Services on 1761868965193
Repairman was courteous and honest about the repair needed and costs involved. Would recommend appliance services.
McKenna K,
Customer service response - Thank you for your review, McKenna! We're glad to hear our repairman was courteous and honest. We appreciate your recommendation.
Sears Home Services on 1760403886343
Patrick provided excellent service.
Diane S,
Customer service response - Thank you for your review, Diane! We're glad to hear Patrick provided excellent service.
Sears Home Services on 1760059582872
This was a warranty repair paid buy the manufacturer. I was impressed with the technician,. He knew his stuff, and we as in and out. What I don't care for is the appointment availability of 8am to 4pm. That's a whole workday. Many people can't afford that luxury.
Caesar C,
Customer service response - Thank you for your feedback, Caesar! We're glad to hear you were impressed with our technician's expertise. We appreciate your input on appointment availability and will consider it for future improvements.
Sears Home Services on 1759886363724
