3842 Pine Grove Reviews
Showing most recent reviews from verified customers of Sears Home Services
Susan C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 04, 2025
Jeaneen D
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 03, 2025
John V
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 02, 2025
Calah W
Very direct, easy to work with, interface of online scheduling was smooth, communication was excellent.
Customer service response - Thank you for your 5-star review, Calah! We're glad to hear you found our service direct and easy to work with, and that you appreciated the smooth online scheduling and excellent communication.
Sears Home Services on May 26, 2025
Nicole J
John arrived on time. He took his time finding the problem. He let me know the cost of the repair for my fridge. He also gave me advice on warranties when I buy appliances. He got me through the payment process with ease. John was very professional and thorough. I'm satisfied. Will call again if needed for my other appliances. Would definitely recommend him and this company to anyone.
Customer service response - Thank you for your detailed review, Nicole! We're pleased to hear John was professional, thorough, and provided valuable advice. We appreciate your recommendation and look forward to assisting you in the future.
Sears Home Services on May 13, 2025
Paul C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 23, 2025
Darlene P
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 17, 2025
Kelli K
On time for appointment and we're now awaiting Lowes for reimbursement for a replacement washing machine. Super helpful and professional.
Customer service response - Thank you for your review, Kelli! We're glad to hear our team was on time and provided helpful and professional service.
Sears Home Services on January 22, 2025
Beverly B
John worked efficiently and fixed my refrigerator quickly. The Sears Repair process was nice. They tracked the repair part shipment and even moved up my appointment once they confirmed parts had been received.
Customer service response - Thank you for your review, Beverly! We're glad to hear John worked efficiently and that you appreciated our repair process and communication.
Sears Home Services on January 06, 2025
Trish S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 23, 2024
