14283 Fenton Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (61 reviews)

Rhonda B

September 12, 2024

Excellent repairman

Source: Google

Customer service response - Thank you for your kind words, Rhonda. We're thrilled to hear you had an excellent experience with our repairman!

Sears Home Services on September 12, 2024

aubri P

August 15, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 15, 2024

Robert B

August 11, 2024
Source: Google

Customer service response - Hi, thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.

Sears Home Services on August 11, 2024

Pearl P

August 08, 2024
Source: Google

Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.

Sears Home Services on August 08, 2024

James S

August 07, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 07, 2024

Gary N

August 04, 2024

I give the technician excellent review but the communication process after setting up the appointment is all via AI and never do you talk to a real person.

Source: Google

Customer service response - Thank you for your positive feedback on our technician and for bringing the communication issue to our attention. We are constantly looking for ways to improve customer service and will consider your experience as we make improvements.

Sears Home Services on August 04, 2024

Kieth H

July 15, 2024

Technician was very professional, & knowledgeable of the product he.was servicing. I would definitely use Sears Appliance Repair in the future!!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again in the ($future).

Sears Home Services on July 15, 2024

David W

July 02, 2024

Great work, on time and excellent job

Source: Google

Customer service response - Thank you for your kind words; we're thrilled you were satisfied with our timely and excellent service.

Sears Home Services on July 02, 2024

John B

June 23, 2024

David was thorough, professional and a gentleman focused on doing a great job. He was an excellent communicator and a pleasure to service our system. Great employee - great job!

Source: Google

Customer service response - Thank you for your kind words about David and his outstanding service. We're thrilled to hear about your positive experience and look forward to serving you again!

Sears Home Services on June 23, 2024

Cornelia M

June 16, 2024

Very knowledgable and educated me

Source: Google

Customer service response - Thank you for your review! We're thrilled to hear you found our service informative and helpful.

Sears Home Services on June 16, 2024

Average Rating: 4.6/5 (61 reviews)
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