Appointment Lookup
802-552-4364
18900 Michigan Ave Ste 1001 Reviews
Read reviews from customers who used our services at 18900 Michigan Ave Ste 1001
Total reviews
263
Average Rating
4.9/5
3 or 4 visits no results
Out of those 3/4 visits only one repairman actually tried to fix the issue. One of these could be same repairman. I have a dishwasher that appeared to have one problem with hose being broke going into garage disposal in sink. One couldn't get dishwasher out. One looked at it and said sorry. One discovered other problems with computer boards and the last fixed the boards but refused fixing the hose. I have a dishwasher working but sitting in the middle of my kitchen. I feel like this warranty program is a scam.
TeaTia,
Detroit, MICustomer service response - Dear, We appreciate you taking the time to give Sears a rating for your most recent experience. We regret if your experience with our services did not meet your expectations. We value every comment from our members and will let our service team know about your experience.
Sears Home Services on 1725139173749
Not satisfied
I feel like I got robbed
Ayisha D,
Dearborn, MICustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1694727411372
Didn't fix anything Wouldn't look for any problem
My washer leaked almost the entire drum of water out on the floor. And this tech said well I don't see any water now ..the next time it does it take a picture. So you expect my elderly parents to life, tip, crawl on the floor and take pictures as my basement floods again to self diagnose the problem because your to lazy or ignorant to do your job. VERY UNSATISFIED!!!!!
Amanda G,
Dearborn Hts, MICustomer service response - Amanda, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692826716255