352 S Willowbrook Road Ste F Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lois H
Stephen was awesome, he knew exactly what was wrong, fixed the problem in 20 minutes, made sure everything worked and made sure it was all back in place before he left. I have used Sears Appliance Repair before through my extended warranty with American Home Shield and will definitely request them again when I need repairs.
Customer service response - Thank you for your 5-star review, Lois! We're delighted to hear that Stephen provided efficient and thorough service. We look forward to assisting you with any future repairs.
Sears Home Services on June 05, 2025
Tamara S
Extremely polite! Knowledgeable. Took his time to find the issue & repair it the first time.
Customer service response - Thank you for your 5-star review, Tamara! We're happy to hear that our technician was polite, knowledgeable, and efficient in resolving the issue.
Sears Home Services on June 03, 2025
Kathleen M
Richard was very polite and courteous- he was professional and forthcoming with the extent of repair- he was very good
Customer service response - Thank you for your 5-star review, Kathleen! We're pleased to hear that Richard was polite, courteous, and professional during your repair.
Sears Home Services on June 01, 2025
Sarah P
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 22, 2025
Linda W
Technician was great..very personable, honest and knowledgeable.
Customer service response - Thank you for your 5-star review, Linda! We're happy to hear that our technician was personable, honest, and knowledgeable.
Sears Home Services on April 20, 2025
Alan Z
Everything went well
Customer service response - Thank you for your review, Alan! We're happy to hear everything went well.
Sears Home Services on April 16, 2025
Kellie F
Arrived promptly and did a great job!
Customer service response - Thank you for your 5-star review, Kellie! We're pleased to hear that our technician arrived promptly and did a great job.
Sears Home Services on March 25, 2025
bonnie I
Stephen could not have been better!!! As a former teacher, I must give him an A+!…& a 5!
Customer service response - Thank you for your glowing review, Bonnie! We're thrilled to hear that Stephen provided you with exceptional service.
Sears Home Services on January 12, 2025
Sylvia G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 27, 2024
Jeri D
Technician was very professional and knowledgeable. I was very satisfied with his service. However, I was told the repair would be between 8:00 a.m. and 5:00 p.m and it was 6:30 p.m. when he arrived. I received no phone call that it would be this late. I am really disappointed in their appointment times. There has got to be a better way of setting appointments.
Customer service response - Thank you for your feedback, Jeri! We're glad to hear you were satisfied with the technician's service, and we apologize for the inconvenience with the appointment timing.
Sears Home Services on November 19, 2024
