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352 S Willowbrook Road Ste F Reviews
Read reviews from customers who used our services at 352 S Willowbrook Road Ste F
Total reviews
60
Average Rating
4.2/5
I would recommend this service 100% The technicians were knowledgeable, professional and informative. Gave me some tips on how to use my dryer efficiently and checked to see that it was installed and vented correctly. Less than an hour later, done!
Pati K,
Customer service response - Thank you for your feedback, Pati! We're glad to hear the technicians were knowledgeable, professional, and informative, and that they provided helpful tips for using your dryer efficiently.
Sears Home Services on 1785425922958
Very knowledgeable, polite, and respectful of my home!
Susan H,
Customer service response - Thank you for your feedback, Susan! We're glad to hear you found our service knowledgeable, polite, and respectful.
Sears Home Services on 1785266299625
Michael R,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782743603760
He was very professional and explained the problem very well. Although it could not be repaired under warranty, he let me know he was contacting the manufacturer to get a replacement or refund.
Claudia W,
Customer service response - Thank you for your feedback, Claudia! We're glad to hear the technician was professional and informative, and that he is assisting with contacting the manufacturer for a resolution.
Sears Home Services on 1778804542692
He was on time, very friendly, explained everything so I could understand.
Rebekah J,
Customer service response - Thank you for your feedback, Rebekah! We're glad to hear our technician was on time, friendly, and explained everything clearly.
Sears Home Services on 1775331682655
For my first appointment Richard diagnosed the problem and order a replacement part. He was fast and friendly. For the next 3 appointments to install the replacement part - no one ever showed up - my wait time was 32hours for those 3 appointments. Todays appointment was obtained through customer service after I complained about 3 "no shows," everything went well and the tech was very efficient and pleasant. I won't know if the problem is fixed until tomorrow. The service isn't overpriced as stated below, but the part seemed very expensive. In any event, I thought Richard did a great job and was very conscientios.
Krista G,
Customer service response - Thank you for your review, Krista. We're happy to hear that Richard provided fast and friendly service, but we apologize for the missed appointments and inconvenience. Please contact us directly if you need further assistance.
Sears Home Services on 1769556105573
Chris W,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1768181369910
Nychole W,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1765846490879
Duane S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1765330826669
Awesome Service! Will definitely use them next time! Fixed my out of warranty stove in 20 minutes and only $139. Didn't have to wait all day either. Got here about 10:20am. I like the text updates and the ability to track by time. Very helpful.
Mavis B,
Customer service response - Thank you for your 5-star review, Mavis! We're happy to hear that you appreciated the quick and efficient service, as well as the helpful text updates.
Sears Home Services on 1765163133394
Gary H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1764911144410
Joshua was excellent
Teresa V,
Customer service response - Thank you for your 5-star review, Teresa! We're happy to hear that Joshua provided excellent service.
Sears Home Services on 1762738041378
Very nice tech
Tim D,
Customer service response - Thank you for your 5-star review, Tim! We're happy to hear that you found our technician to be very nice.
Sears Home Services on 1762131366338
Jacob was on time and thorough. He explained things well. He was very courteous and competent.
Donna S,
Customer service response - Thank you for your 5-star review, Donna! We're happy to hear that Jacob was punctual, thorough, and courteous in his service.
Sears Home Services on 1759371399254
Karen C,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1759193130827
Allen H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1757466897099
Stephen was great. He efficiently took care of the maintenance and kindly answered questions.
Bio 3,
Customer service response - Thank you for your 5-star review! We're happy to hear that Stephen efficiently handled the maintenance and answered your questions.
Sears Home Services on 1753229152787
John was on time and was able to identify my issue in a timely manner. Great guy. Added him to my contacts.
Thomas P,
Customer service response - Thank you for your 5-star review, Thomas! We're happy to hear that John was punctual and efficient in resolving your issue.
Sears Home Services on 1752807839050
Quick, polite. Very helpful.
kathleen A,
Customer service response - Thank you for your 5-star review, Kathleen! We're happy to hear that our service was quick, polite, and helpful.
Sears Home Services on 1752714573372
Ryan B,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1751939137927
Mariah J,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1751871201358
Very professional.
Julie M,
Customer service response - Thank you for your 5-star review, Julie! We're pleased to hear that you found our service professional.
Sears Home Services on 1750374921374
Stephen was awesome, he knew exactly what was wrong, fixed the problem in 20 minutes, made sure everything worked and made sure it was all back in place before he left. I have used Sears Appliance Repair before through my extended warranty with American Home Shield and will definitely request them again when I need repairs.
Lois H,
Customer service response - Thank you for your 5-star review, Lois! We're delighted to hear that Stephen provided efficient and thorough service. We look forward to assisting you with any future repairs.
Sears Home Services on 1749173931813
Extremely polite! Knowledgeable. Took his time to find the issue & repair it the first time.
Tamara S,
Customer service response - Thank you for your 5-star review, Tamara! We're happy to hear that our technician was polite, knowledgeable, and efficient in resolving the issue.
Sears Home Services on 1749007056003
Richard was very polite and courteous- he was professional and forthcoming with the extent of repair- he was very good
Kathleen M,
Customer service response - Thank you for your 5-star review, Kathleen! We're pleased to hear that Richard was polite, courteous, and professional during your repair.
Sears Home Services on 1748824161126
