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352 S Willowbrook Road Ste F Reviews
Read reviews from customers who used our services at 352 S Willowbrook Road Ste F
Total reviews
54
Average Rating
4.3/5
Repair technician, Jake was extremely helpful and very polite.
Larry E,
Customer service response - We're glad to hear that Benjamin provided you with satisfactory and polite service. Thank you for taking the time to leave us a review.
Sears Home Services on 1723083605816
The Technition was not the problem. The problem is with Sears communication. They told me 3 times they would be here to fix my problem from 8 AM to 5 PM. 3 times I sat here all day and nobody showed up.
Janice M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720016528247
William was knowledgeable and wanted to make sure all of our issues were resolved before he left. He went the extra mile to make a few phone calls and resolved all of our issues with our GE Laundry Unit.
Janice B,
Customer service response - Thank you for recognizing William's dedication and effort in resolving your GE Laundry Unit issues. We truly appreciate your feedback and are glad we could meet your expectations.
Sears Home Services on 1711524222460
The tech that visited our home today was professional and knowledgable. After having had another servicing agency out for the same issue, he got on the phone to GE and found out more information in 30 minutes than the other agency did in two visits with a replacement part. While he could not do anything to help, thanks to him I now know this is a KNOWN ISSUE with GE and there is a company bulletin out regarding it and the fix. Taking my case back to GE consumer relations as I'm pretty sure they've know about this for some time and the company is wasting my warranty length and time trying to "fix" the issue when they already knew what was wrong! Thank you to your wonderful tech for helping bring this to light!
Sara G,
Customer service response - Thank you for taking the time to leave a review. We're glad to hear that our technician was professional and knowledgeable. We apologize for any inconvenience caused and appreciate your understanding.
Sears Home Services on 1705678458792
jerry B,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1706252120088
Heather S,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175383607
Diana C,
Ald0 C,
Robert V,
Sunflower,
