352 S Willowbrook Road Ste F Reviews
Showing most recent reviews from verified customers of Sears Home Services
Janice B
William was knowledgeable and wanted to make sure all of our issues were resolved before he left. He went the extra mile to make a few phone calls and resolved all of our issues with our GE Laundry Unit.
Customer service response - Thank you for recognizing William's dedication and effort in resolving your GE Laundry Unit issues. We truly appreciate your feedback and are glad we could meet your expectations.
Sears Home Services on March 27, 2024
Sara G
The tech that visited our home today was professional and knowledgable. After having had another servicing agency out for the same issue, he got on the phone to GE and found out more information in 30 minutes than the other agency did in two visits with a replacement part. While he could not do anything to help, thanks to him I now know this is a KNOWN ISSUE with GE and there is a company bulletin out regarding it and the fix. Taking my case back to GE consumer relations as I'm pretty sure they've know about this for some time and the company is wasting my warranty length and time trying to "fix" the issue when they already knew what was wrong! Thank you to your wonderful tech for helping bring this to light!
Customer service response - Thank you for taking the time to leave a review. We're glad to hear that our technician was professional and knowledgeable. We apologize for any inconvenience caused and appreciate your understanding.
Sears Home Services on January 19, 2024
jerry B
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 26, 2024
Heather S
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Diana C
Ald0 C
Robert V
Sunflower
M. V
He was fantastic and polite and informative. Fixed our cook top in no time!! Thank you!!
Michael G