Appointment Lookup
802-552-4364
6600 M-66 N Reviews
Read reviews from customers who used our services at 6600 M-66 N
Total reviews
66
Average Rating
4.5/5
Beth O,
Very knowledgeable and friendly
Dave M,
Arrived earlier than expected, quickly diagnosed the issue and fixed it fast. Also checked to make sure it worked and swept the floor leaving the change that was found to one side.
Samantha H,
Brenda L,
Kevin G,
The technician, Cole, was very helpful and courteous, but their AI operated phone system is terrible. You cannot talk to a live person if you have any specific questions or situations to work out.
Laurie K,
Customer service response - Thank you for your feedback, Laurie. We're glad the technician was helpful and courteous, and we apologize for the issues with the AI phone system; we appreciate your input.
Sears Home Services on 1785169765892
Tom S,
Customer service response - Thanks for the great rating, Tom! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1784237460577
Our technician was fine but the problem has not been resolved
David R,
Customer service response - We're sorry to hear that the issue remains unresolved despite the technician's efforts. Thank you for your feedback, and please contact us directly so we can assist you further.
Sears Home Services on 1725275959175
Mike did all he was able in his visit, but the result of his diagnosis did not help me as the part he felt we needed cannot be provided by their company. If they could fix the issue I would get my diagnosis fee applied, however I am without a fix and now without $139.
Jennifer C,
Customer service response - We're sorry to hear that your issue wasn't resolved due to the unavailability of the needed part, and we understand your frustration regarding the diagnosis fee. Thank you for your feedback, it helps us improve our services.
Sears Home Services on 1719548794091
Unable to repair, couldn't get parts. After he left I changed the setting from what it was on and it's working again. Cost me $139.00 for nothing. I will be getting a new set but nit Whirlpool.
Shelley D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753066523432
