Appointment Lookup
802-552-4364
6600 M-66 N Reviews
Read reviews from customers who used our services at 6600 M-66 N
Total reviews
52
Average Rating
4.5/5
Very knowledgeable and friendly
Dave M,
Arrived earlier than expected, quickly diagnosed the issue and fixed it fast. Also checked to make sure it worked and swept the floor leaving the change that was found to one side.
Samantha H,
Brenda L,
Kevin G,
Our technician was fine but the problem has not been resolved
David R,
Customer service response - We're sorry to hear that the issue remains unresolved despite the technician's efforts. Thank you for your feedback, and please contact us directly so we can assist you further.
Sears Home Services on 1725275959175
Mike did all he was able in his visit, but the result of his diagnosis did not help me as the part he felt we needed cannot be provided by their company. If they could fix the issue I would get my diagnosis fee applied, however I am without a fix and now without $139.
Jennifer C,
Customer service response - We're sorry to hear that your issue wasn't resolved due to the unavailability of the needed part, and we understand your frustration regarding the diagnosis fee. Thank you for your feedback, it helps us improve our services.
Sears Home Services on 1719548794091
Unable to repair, couldn't get parts. After he left I changed the setting from what it was on and it's working again. Cost me $139.00 for nothing. I will be getting a new set but nit Whirlpool.
Shelley D,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1753066523432
Technician was knowledgeable, courteous, clean and efficient. My problem is with Sears' method for scheduling and keeping customer informed. In first visit to diagnose the technician informed me he would return on a specific date. Parts were received in mail, promised date came and went, no technician. I was later informed the scheduling system is automated and will override the date promised by the technician. In this case I was not kept informed of the change in promised schedule. Sears needs to modify system to give customers URL so they may keep informed on status of schedule.
Arthur G,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718066693857
We tried to call these people all day and could not get thru their endless phone tree. They only have an AI voice that sets up appointments. No way to talk to a person! Stay away from SEARS. no wonder they went out of business in most of the country.
kline K,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1758589402917
We have had you here twice, and during the first load in the dryer adter the tech left,......The machine is making the same boise....
Dale G,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744592817300
