4001 N Euclid Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ashley
Super nice, very friendly! Seems he fixed the issue. You can tell he actually cared about his work and fixing the problem.
Customer service response - Thank you for your positive feedback, Ashley! We're pleased to hear that our technician was friendly and dedicated to resolving the issue.
Sears Home Services on November 19, 2024
Diane G
Patrick was Polite, efficient, respectful of my appliances. It was fast to get the problem diagnosed and a part was ordered and shipped to my home. But the system I had to use to get my appointment to have my microwave repaired is a joke! I think it needs a little bit of tweaking! Why can’t we talk to someone about the repair and or set up an appointment with a human not a virtual person. The virtual person tells us what day and time they are available and we have to pull strings to get a time that works best for us the customer because I work the same days and times they kept setting me up. Diane
Customer service response - Thank you for your feedback, Diane! We're glad to hear Patrick provided polite and efficient service. We apologize for the inconvenience with the appointment system and appreciate your suggestion for improvement.
Sears Home Services on November 11, 2024
Serita O
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on November 11, 2024
Eric S
Excellent customer service, washer was properly rebalanced, good to go!
Customer service response - Thank you for your positive feedback, Eric! We're delighted to hear that you received excellent customer service and that your washer is now properly rebalanced.
Sears Home Services on October 06, 2024
dorothy K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 07, 2024
Faith B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 25, 2024
Sandra D
Called to let me know time he would arrive. Then he arrived at that time.
Customer service response - Thank you for your positive feedback! We're pleased to hear that our technician communicated effectively and arrived on time.
Sears Home Services on August 22, 2024
Daniel A
Easy to schedule. Efficient and polite. Nobody wants to need repairs, but we have been consistently happy with the service from our local Sears technicians. Our technician for our freezer was Daniel R.
Customer service response - Thank you for sharing your positive experience with our technician, Daniel R. We're glad to hear scheduling was easy and that you're happy with our service.
Sears Home Services on August 13, 2024
Rebecca B
He was great; efficient and so very nice. This is the second time he’s been to my home for a repair and I wouldn’t hesitate to recommend him in the future!
Customer service response - Thank you for your kind words and recommendation! We're thrilled to hear about your positive experiences with our service.
Sears Home Services on August 12, 2024
Melissa G
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on August 11, 2024
