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4001 N Euclid Ave Reviews
Read reviews from customers who used our services at 4001 N Euclid Ave
Total reviews
92
Average Rating
4.6/5
The technician was wonderful Im just sad that I won't have a working washer yet. Not the technicians fault just can't get the parts for my brand of washer even though it's only 7 yrs old .....
Destinee A,
Customer service response - Thank you for your feedback, Destinee. We're glad to hear the technician was wonderful, and we apologize for the delay in obtaining the necessary parts for your washer.
Sears Home Services on 1750375263326
The technician arrived on time, was very friendly, was able to fix my dishwasher fast. Total time 30 min.
Wayne L,
Customer service response - Thank you for your feedback! We're glad to hear that our technician was punctual, friendly, and efficient in fixing your dishwasher.
Sears Home Services on 1727396516653
I just paid $400 to have our washer repaired because 2 roller wheels had snapped. It would have cost $500 for a new dishwasher. Embarrassing. Service was quick, professional, and efficient.
Dimitrio B,
Customer service response - We apologize for the cost concern, Dimitrio. We're glad to hear the service was quick and professional, and we appreciate your feedback.
Sears Home Services on 1734274308167
The technician was great!. The water leak problem appears to be a design flaw by the manufacturer who doesn't appear to have a way to fix it. Shame on them!! I will not be buying anything made by LG in the future.
Deanna M,
Customer service response - Thank you for your feedback, Deanna. We're glad to hear you were pleased with our technician's service and understand your frustration with the manufacturer's design flaw.
Sears Home Services on 1725276360560
The repair person was excellent However, we had to wait 3 weeks for our dishwasher to be repaired. The parts had to be ordered and no one could give us an estimated time to have it worked on other than an 8 hr span.
Mary S,
Customer service response - We apologize for the inconvenience caused by the long wait and lack of precise scheduling. Thank you for your feedback and appreciate the kind words about our repair person.
Sears Home Services on 1716882218573
The repair was completed, but not reinstalled. He plugged it in enough to hear the motor run. The service rep, Patrick, was very rude in letting me know that they don't do reinstallation. I was going to try calling American Home ShieldI was told I had to have someone pull it out so they can get to it, was not told that it would need to be put back by someone else. There was no I'm sorry, or any reasonable conversation. He commented that he had, I believe, 91 days to retirement and he would be gone. I told him if he worked for me he'd be gone now. Another service person came in, I'm assuming from Patrick's call, and was very pleasant.
Marceñè S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1759802026510
Only thing good about this repair experience is they rescheduled me and got me in sooner for my actual repair, but I don’t like that they have no late appointments. After repair on Monday 3/30/26 my washer started shaking real bad in spin cycle and smoking a half hour later after repair man left. This happened after the first cycle ran after repairing. The spin cycle was working fine before the repair. I had to make another appointment first available for my availability was Friday 4/3 due to no late appointments and I may be charged another diagnostic fee $139 . I don’t think I will use them again
Darlene,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1774915157539
steven S,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1757654828295
Ruth M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1723083124806
No one came to my house. The technician called to cancel the appointment because the issue was something that he said would not be covered/that they do not fix. So I repeat, no one came to my house, and I did not sign anything.
Shaure B,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1720016593363
