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5575 B Drive N Reviews
Read reviews from customers who used our services at 5575 B Drive N
Total reviews
281
Average Rating
4.5/5
Sarah W,
Cathy S,
Customer service response - A big thank you, Cathy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1707174376863
In and out fixed made it look real easy
Manuel B,
Customer service response - We're glad to hear that we were able to fix your appliance quickly and efficiently! Thank you for taking the time to leave us a review.
Sears Home Services on 1707202572352
Our service tech Tyler was awesome. Work on Samsung dryer, hard to get parts in a timely manor. I assume Samsung issue. Nobody in town was willing to service Samsung equipment.
Brad W,
Customer service response - Thank you for your 4-star review, Brad! We're glad to hear that Tyler provided awesome service, and we appreciate your understanding regarding the parts delay.
Sears Home Services on 1768880804259
Bob E,
Customer service response - Thank you for the 4-star rating, Bob! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1766025381333
Deborah F,
Customer service response - Thanks for the great rating, Deborah! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1764642700624
Mary N,
Customer service response - Hi Mary, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1763952759496
Was told by the warranty company he works for, he would be arriving between 0800 and 1700 hours. 1705 he calls to say he would be another 20 minutes out. I was more disgusted at the company he worked for, I waisted a whole day for 5 minutes worth of work. WAISTED DAY.
jason M,
Customer service response - Thank you for your feedback, Jason. We're sorry for the inconvenience with the arrival time and the wasted day. Please contact us directly so we can address your concerns.
Sears Home Services on 1760403876228
The work was completed in a timely and efficient way.
Vicki M,
Customer service response - Thank you for your 4-star review, Vicki! We're glad to hear that the work was completed timely and efficiently.
Sears Home Services on 1759457419048
Sears is great , except they give you an impossible arrival window of 0800-1700. How can I do this when I work every day? They require someone to be there that is an adult , which I understand, but as a single mom who works full time this is tough. And their technicians made a huge mess twice now when working on my freezer. They left my food out and did not put it back. My ice maker was broken not my freezer. So food had to be thrown out and my kids popsicles melted. The other person had left all kinds of debris on my kitchen floor. They did however fix the issue promptly.
Rebecca S,
Customer service response - Thank you for your feedback, Rebecca. We're glad the issue was fixed promptly, but we're sorry for the inconvenience with the arrival window and the mess left behind. Please contact us directly so we can address these concerns.
Sears Home Services on 1754279650049
