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900 Briarwood Circle Reviews
Read reviews from customers who used our services at 900 Briarwood Circle
Total reviews
249
Average Rating
4.5/5
Awesome sears tech! This company couldn't do any better. Very professional and courteous.
Chef B,
Kay M,
Customer service response - Thanks for the great rating, Kay! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1775328750010
Bruce H,
Customer service response - Thanks for the great rating, Bruce! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1774915414220
Fixed the washer, but broke a piece of plastic off doing so, didn’t tell us, and found it when starting my laundry.
Nicole M,
Customer service response - Thank you for your review, Nicole. We're sorry to hear about the issue with the plastic piece and appreciate your feedback. Please contact us directly so we can address this matter further.
Sears Home Services on 1751249432336
friendly but they didn't have what I need. they did try their best tho.
Jake B,
Customer service response - Thank you for your review, Jake! We're glad to hear our team was friendly and tried their best to assist you.
Sears Home Services on 1741567985568
Craig G,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1717396860164
I feel I was overcharged by a great amount...as I had already accessed the error code and knew what the problem was ...but was charged $139 for the tech to plug in two wires to verify...then I had to purchase the part ordered by the tech (which I could have purchased independently for $129) so I am not sure how much I paid for the part they ordered...then a different tech came to install the part which took all of 5 minutes...all in all I could have done this repair by myself...and would not have been charged more than $700...my recommendation is watch repair how-tos on line
Suzanne H,
Customer service response - Hi Suzanne, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1773275259640
Linda F,
Customer service response - Hi Linda, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1771288658788
We have had frustrating experience. Bought Maytag dishwasher 2021 and purchased 5 year warranty. It has overall worked fine. A couple months ago we noticed leak out of front bottom corner. After techs came, assessed and replaced part to fix leak, the dishwasher has been leaving food particles on dishes after every load. THIS WAS NOT HAPPENING BEFORE LEAK WAS CORRECTED. Each tech at each service call has implied that it’s my fault. They have questioned if I’m rinsing/washing dishes good enough before loading machine, loading properly, suggesting running with vinegar to clean machine, running afresh cleaning cycle, suggesting running normal high temp and sanitizer cycles, and saying maybe our old water heater isn’t heating enough. I have taken their advice and it’s STILL LEAVING FOOD PARTICLES. I just want to confirm that this wasn’t a problem before the leak and now even after following tech suggestions and basically washing dishes before cycles and washing machine itself and having replacement parts installed dishes are still dirty after it runs. And our water heater is new and works fine. Just had appointment today so hopefully this is last one and problem will be resolved. Too soon to tell. I will say that each tech arrived on scheduled day in 8am-5pm window and was pretty professional and polite and some new parts were installed.
Bonnie G,
Customer service response - We apologize for the ongoing issues with your dishwasher, Bonnie. We appreciate your patience and feedback, and hope the recent appointment resolves the problem. Please contact us directly if further assistance is needed.
Sears Home Services on 1757983890647
The repair itself was quick and great! Scheduling/timing/communication could use some work.
Allie P,
Customer service response - Thank you for your feedback, Allie. We're glad the repair went well and appreciate your input on improving our scheduling and communication.
Sears Home Services on 1754280355425
