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8 Gurnet Rd Reviews
Read reviews from customers who used our services at 8 Gurnet Rd
Total reviews
155
Average Rating
4.7/5
Never showed up
Person never showed up, was waiting and waiting for them just to not show up. Been a month without service now.
Gabrielle J,
Auburn, MECustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1757130463334
Never came!!!!!
This is the fifth time I've waited all day for you guys to cancel on me last minute. This time I even got a receipt for work that wasn't done. Because THEY NEVER CAME TO MY HOUSE!!! And you cant even talk to a real person. Worst customer service experience EVER!!!
Natalie S,
Woolwich, MECustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1754526120922
Sear's Technician
He never called to acknowledge he was on his way . Secondly , he sat in my driveway for at least 12 - 15 mins before knocking on my door . When he checked out the washer , he told me the parts to fix it were unavailable and I would have to order them , and stated there was nothing he could do for me . All this in the time frame of about 12 mins . So I was left with the impression he didn't want to be here in the first place . Seemed like a waste of my money and my time .
Galen Y,
Brunswick, MECustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1750897653141
Poor people skills
Insinuated that GE has false advertising. Speaks to home owners like they are 4 year olds. Has not been successful repairing our machine. When I said we would call to reschedule again and I would ask for someone else he said he was the owner of the company - well then you should improve your people skills. I let him know I was the owner of my house and he was not welcomed in it again.
Angry Homeowner,
Auburn, MECustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1750283588319
Poor Service
Very unprofessional didn't care for his attitude. Said it was a sympathy visit. He didn't do anything to fix the problem with the fridge not keeping the set temp.
Robert B,
Lisbon Falls, MECustomer service response - Hi, We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, Please email us at [email protected]. Please reference this review, thank you.
Sears Home Services on 1695332086074