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400 N Center St Reviews
Read reviews from customers who used our services at 400 N Center St
Total reviews
144
Average Rating
4.7/5
Still not working
It has been several hours and there is still no ice
Kathleen M,
Sykesville, MDCustomer service response - We value your time and interest in providing a rating for your most recent Sears service. We apologize for the unpleasant experience you had with our services. Your experience will be shared with our service team, and we value all input from our members.
Sears Home Services on 1757714067238
dishwasher
Our dishwasher randomlly cuts out and looses all controls. It comes back to life on its own days later. The repair man just watched it and says it all looks good. And leaves. I getnit was the end of the day but come on. Dis not check its computer or anything. We are stuck with a maybe working dishwasher, and our warranty inches closer to used up. Could have said yup somethings faulty and written us up a replacement like the warranty says!!!
Connor B,
Hampstead, MDCustomer service response - We apologize for the inconvenience and frustration you've experienced. This is not the level of service we strive for, and we appreciate your feedback. We'll share your review with the team to ensure better accuracy moving forward. If you'd like to discuss further, please contact our customer service team.
Sears Home Services on 1739226407934
Sears Wasted 11 Hours of My Day
You gave me a nine hour window from 8 am until 5 pm, which is awful enough, but then showed up at 7 pm. No calls or texts with arrival updates the day of. The website you provided the day prior had an "estimated" arrival time but it was useless. I wasted eleven hours waiting for the tech to show up, and because you were two hours late my wife had to miss my daughter's promotion scheduled for 7 pm. Jeff was nice enough, and he completed the work, but a nine hour window and then showing up two hours late is unacceptable. I'm assuming this is because Jeff was overbooked for the day, and the fault is with Sears Home Services, which we will never use again.
Kyle G,
Sykesville, MDCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1703284373381
One rating. Poor
Did not fix problems Was not trained to correctly fix refrigerator/freezer/icemaker. We have warranty. No help He came into home with nothing but cell phone
William W,
Taneytown, MDCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1693863852915