11255 New Hampshire Ave Reviews
Read reviews from customers who used our services at 11255 New Hampshire Ave
Total reviews
1.3K
Average Rating
4/5
She was very kind and friendly explained everything to me. but he did give me some bad news he said that I needed a new air conditioner system. But while he was here, I went up and felt my vents and I realized that I was getting cold air coming out. So I thought he fixed it when actually he just did a diagnostic. And he told me just to keep the fan running because I had leaks and corrosion and all sorts of issues. So I realize the next morning because I had put two window air conditioners in that I was freezing, so I turned those air conditioners down. And I realized I was still freezing so I turned them off for a while, we Are having quite a heat wave right now temperature feeling like 112 outside. So I went up and felt my vents again and my air conditioner is working so it must’ve been my error, not turning the fan or something on. I don’t know what happened. But my air conditioner is working, but I’m told that I have all sorts of problems and I need a new one. My warranty company is not paying for anything because they said I didn’t keep up with my maintenance on my air conditioner, which is not right. I do every year. It’s been there for 26 years and I’ve never had to get a new one as of yet. I know that a 26 year-old air conditioner has been maintained, don’t you think? But as of now it is still working. He never even tried to fix it. so he was a nice man, but I think I’ve got some wrong information.
Michele G,
Customer service response - Thank you for your feedback, Michele! We're glad to hear you found the service kind, friendly, and informative.
Sears Home Services on 1783035206863
Ananth R,
Customer service response - Thank you for the amazing 5-star review, Ananth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1783034187284
Derek I,
Customer service response - Thank you for the amazing 5-star review, Derek! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782835563251
Brian S,
Customer service response - Thank you for the amazing 5-star review, Brian! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782775117719
Betsy F,
Customer service response - Thank you for the amazing 5-star review, Betsy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782591027625
HVAC repair. The most courteous and well-informed technician I have had the pleasure of interacting with in decades. I wish him well
Pxlbkl,
Customer service response - Thank you for your feedback! We're glad to hear you found our HVAC technician courteous and well-informed.
Sears Home Services on 1782511172019
Excellent, super professional and very knowledgeable.
Anthony A,
Customer service response - Thank you for your feedback, Anthony! We're glad to hear you found our service excellent, super professional, and very knowledgeable.
Sears Home Services on 1782251965913
Samson C,
Customer service response - Thank you for the amazing 5-star review, Samson! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781902323041
Very professional and efficient.
Chiêu U,
Customer service response - Thank you for your feedback, Chiêu Anh! We're glad to hear you found our service professional and efficient.
Sears Home Services on 1781892345974
Very professional service technician!
karen R,
Customer service response - Thank you for your feedback, Karen! We're glad to hear you received very professional service from our technician.
Sears Home Services on 1781889529253