11255 New Hampshire Ave Reviews

Read reviews from customers who used our services at 11255 New Hampshire Ave


Total reviews

1.3K


Average Rating

4/5

September 22, 2026
Overall rating

Michael was thorough in diagnosing the problem and showed me what the issue was before he fixed it

David S,

Customer service response - Thank you for your feedback, David! We're glad to hear Michael was thorough in diagnosing the problem and explaining the issue before fixing it.

Sears Home Services on 1790560628614

September 23, 2026
Overall rating

Sears Tech was punctual and professional.

Kirk M,

Customer service response - Thank you for your feedback, Kirk! We're glad to hear the Sears Tech was punctual and professional during your service.

Sears Home Services on 1790264265743

September 15, 2026
Overall rating

Alina A,

Customer service response - Thank you for the amazing 5-star review, Alina! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789577563901

September 15, 2026
Overall rating

Ujwal diagnosed the issue and cleaned the unit of dust. Very professional.

Nancy C,

Customer service response - Thank you for your feedback, Nancy! We're glad to hear Ujwal was professional in diagnosing the issue and cleaning the unit.

Sears Home Services on 1789493480975

September 02, 2026
Overall rating

Tony Arrived and was very Knowledgeable and Installed Temp sensor. Said that if Refrigerator still over cooling it should be replaced. Because all parts related to cooling system have been replaced.

DAVID E,

Customer service response - Thank you for your feedback, David! We're glad to hear Tony was knowledgeable and provided helpful advice regarding your refrigerator.

Sears Home Services on 1788451670552

August 26, 2026
Overall rating

Sears Appliance Repair Services did a great job repairing the broiler element in my oven. I was very satisfied.

Carli's M,

Customer service response - Thank you for your feedback! We're glad to hear you were satisfied with the repair of your oven's broiler element.

Sears Home Services on 1787794682265

August 23, 2026
Overall rating

Repairs on my refrigerator

M J,

Customer service response - Thank you for your feedback, M Olga Jean-Claude! We're glad to hear the repairs on your refrigerator went well.

Sears Home Services on 1787584153678

August 18, 2026
Overall rating

Toni was great, everything I could’ve wanted in a tech: friendly, knowledgeable. He definitely deserves a five star rating. Initially there were difficulties with the company in that the website didn’t update technician progress in coming to me, and I got no phone call when no one showed up, so had to reschedule, and was anxious on account of what might happen given the initial experience, but today everything on the website worked as I could’ve hoped. It is just very disconcerting when it isn’t easy to talk with a human when problems come up.

Kathy B,

Customer service response - Thank you for your feedback, Kathy! We're glad to hear Toni was friendly and knowledgeable, and we apologize for the initial scheduling issues.

Sears Home Services on 1787075037896

August 17, 2026
Overall rating

Tariq was very pleasant and knowledgeable.

Rhonda S,

Customer service response - Thank you for your feedback, Rhonda! We're glad to hear Tariq was pleasant and knowledgeable.

Sears Home Services on 1787066898968

August 10, 2026
Overall rating

Baqir was very professional and knowledgeable. He answered all my questions with patience and understanding. His work was top notch.

Frank E,

Customer service response - Thank you for your feedback, Frank! We're glad to hear Baqir was professional, knowledgeable, and provided top-notch service.

Sears Home Services on 1786387089218

March 31, 2017
Overall rating

Shamed,

August 05, 2026
Overall rating

Robyn W,

Customer service response - Thank you for the amazing 5-star review, Robyn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785963147003

July 30, 2026
Overall rating

Scott’s repair was quick and effective - and he was great

steve,

Customer service response - Thank you for your feedback, Steve! We're glad to hear Scott's repair was quick, effective, and that you had a great experience.

Sears Home Services on 1785439633021

July 30, 2026
Overall rating

Excellent service visit! Arrived a bit early (excellent!) and wasted no time. Confirmed suspected problem but parts no longer made. Provided optimal measurements for replacement, and other helpful info. Thank you!!

KAH M,

Customer service response - Thank you for your feedback, KAH Moore! We're glad to hear the service was excellent and that you received helpful information for your replacement needs.

Sears Home Services on 1785414740323

July 28, 2026
Overall rating

Very professional and friendly team members.

Danna J,

Customer service response - Thank you for your feedback, Danna! We're glad to hear our team members were professional and friendly.

Sears Home Services on 1785338339286

July 27, 2026
Overall rating

Claudia H,

Customer service response - Thank you for the amazing 5-star review, Claudia & AJ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785194171624

July 22, 2026
Overall rating

Vivien L,

Customer service response - Thank you for the amazing 5-star review, Vivien! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784750211744

July 19, 2026
Overall rating

James M,

Customer service response - Thank you for the amazing 5-star review, James! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784461789165

July 16, 2026
Overall rating

blancface,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784241636862

July 16, 2026
Overall rating

Outstanding service!

Janice F,

Customer service response - Thank you for your feedback, Janice! We're glad to hear you received outstanding service.

Sears Home Services on 1784222295688

July 15, 2026
Overall rating

Very prompt response and knowledgeable service.

wes S,

Customer service response - Thank you for your feedback, Wes! We're glad to hear the service was prompt and knowledgeable.

Sears Home Services on 1784118526789

July 14, 2026
Overall rating

The technician was very friendly and helpful! Took his time to replace the ice maker. Made sure I had no other questions. Excellent customer service!

William I,

Customer service response - Thank you for your feedback, William! We're glad to hear the technician was friendly, helpful, and provided excellent customer service during your ice maker replacement.

Sears Home Services on 1784049436249

July 10, 2026
Overall rating

Carol F,

Customer service response - Thank you for the amazing 5-star review, Carol! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783709189174

July 09, 2026
Overall rating

Walton was professional, courteous, thorough, and personable. He made sure the washer was working well before leaving.

Alton S,

Customer service response - Thank you for your feedback, Alton! We're glad to hear Walton was professional, courteous, thorough, and personable, and that he ensured your washer was working well.

Sears Home Services on 1783700644064

July 07, 2026
Overall rating

The technician was very knowledgeable, experience and professional.

Lorenzo L,

Customer service response - Thank you for your feedback, Lorenzo! We're glad to hear the technician was knowledgeable, experienced, and professional.

Sears Home Services on 1783468527249

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