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11255 New Hampshire Ave Reviews
Read reviews from customers who used our services at 11255 New Hampshire Ave
Total reviews
1.3K
Average Rating
4/5
Toni was great, everything I could’ve wanted in a tech: friendly, knowledgeable. He definitely deserves a five star rating. Initially there were difficulties with the company in that the website didn’t update technician progress in coming to me, and I got no phone call when no one showed up, so had to reschedule, and was anxious on account of what might happen given the initial experience, but today everything on the website worked as I could’ve hoped. It is just very disconcerting when it isn’t easy to talk with a human when problems come up.
Kathy B,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear Toni was friendly and knowledgeable, and we apologize for the initial scheduling issues.
Sears Home Services on 1787075037896
Tariq was very pleasant and knowledgeable.
Rhonda S,
Customer service response - Thank you for your feedback, Rhonda! We're glad to hear Tariq was pleasant and knowledgeable.
Sears Home Services on 1787066898968
Baqir was very professional and knowledgeable. He answered all my questions with patience and understanding. His work was top notch.
Frank E,
Customer service response - Thank you for your feedback, Frank! We're glad to hear Baqir was professional, knowledgeable, and provided top-notch service.
Sears Home Services on 1786387089218
Shamed,
Robyn W,
Customer service response - Thank you for the amazing 5-star review, Robyn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785963147003
Scott’s repair was quick and effective - and he was great
steve,
Customer service response - Thank you for your feedback, Steve! We're glad to hear Scott's repair was quick, effective, and that you had a great experience.
Sears Home Services on 1785439633021
Excellent service visit! Arrived a bit early (excellent!) and wasted no time. Confirmed suspected problem but parts no longer made. Provided optimal measurements for replacement, and other helpful info. Thank you!!
KAH M,
Customer service response - Thank you for your feedback, KAH Moore! We're glad to hear the service was excellent and that you received helpful information for your replacement needs.
Sears Home Services on 1785414740323
Very professional and friendly team members.
Danna J,
Customer service response - Thank you for your feedback, Danna! We're glad to hear our team members were professional and friendly.
Sears Home Services on 1785338339286
Claudia H,
Customer service response - Thank you for the amazing 5-star review, Claudia & AJ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785194171624
Vivien L,
Customer service response - Thank you for the amazing 5-star review, Vivien! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784750211744
