11255 New Hampshire Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Laura (
The technician was nice and professional.
Customer service response - Thank you for your positive feedback, Laura! We're glad to hear our technician was nice and professional.
Sears Home Services on April 20, 2025
Peggy P
The service technician was knowledgeable and polite. He answered my questions.
Customer service response - Thank you for your positive feedback, Peggy! We're glad to hear our technician was knowledgeable and polite, and that your questions were answered.
Sears Home Services on April 17, 2025
Omolara S
Jerry saw the problem immediately and was quite prompt in resolving the issue. He also explained the airflow and the temperature switches for my refrigerator. I'm grateful.
Customer service response - Thank you for your positive feedback, Omolara! We're glad to hear Jerry promptly resolved the issue and provided helpful explanations about your refrigerator.
Sears Home Services on April 17, 2025
Jay G
Experienced and knowledgeable technician on multiple appliances. Shared insights on future of Sears’ maintenance service division that we hadn’t known. Appreciated that heads-up.
Customer service response - Thank you for your positive feedback, Jay! We're glad to hear you received attentive service.
Sears Home Services on April 14, 2025
Amelia L
Technician was punctual and did his job promptly. Happy to have the freezer light back!
Customer service response - Thank you for your positive feedback, Amelia! We're glad to hear our technician was punctual and resolved the issue with your freezer light promptly.
Sears Home Services on April 08, 2025
Paulette C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 07, 2025
Sheila G
Excellent knowledge of my appliance, an Kitchenaid Refrigerator, and excellent service as well! Thank you for a job that was extremely well done!
Customer service response - Thank you for your positive feedback, Sheila! We're glad to hear you received excellent service and knowledgeable assistance with your Kitchenaid refrigerator.
Sears Home Services on April 07, 2025
Annette F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 03, 2025
Kebede G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 02, 2025
Sabum A
Patient and professional
Customer service response - Thank you for your positive feedback, Sabum! We're glad to hear our service was patient and professional.
Sears Home Services on March 31, 2025
