11255 New Hampshire Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Xenia V
the technician is very professional and friendly, thank you
Customer service response - Thank you so much for your positive feedback! We greatly appreciate your kind words about our technician's professionalism and friendliness.
Sears Home Services on February 06, 2024
Jacqueline S
Our repairman was GREAT!!!! I am never dissappointed with your services. Thank you for being so prompt and efficient. You guys are the best.
Martha B
The Repairman was GREAT!!!!!!!! Called me ahead of time and came almost to the minute of when he said. He was personable and positive and fixed the problem right away. I asked him if there was anyone that I could tell how pleased I was. He said I might get a follow up email. So, here is my very happy response. :)
Claudette C
Very good service
Carol T
Fast and efficient! Luckily no parts were needed!
Jim G
Tech was early, did a superior job , and the price was reasonable. Very happy
Jose E
Ken D
Mr Loi was assigned as a Tech who came to diagnose the issues relating to my Furnace and water heater. He was extremely helpful and went the extra miles to help us resolved the issue. It was on a snow storm day and Mr. Loi showed up on time and was able to diagnose and provide us with a very clear and detailed diagnostic results which we used to provide to Pepco. With this information, Pepco was able to quickly determine the exact cause and sent someone out to fix the issues. Mr Loi was Professional, extremely detail oriented, and possesed the technical skills to do the job right the first time. We are pleased to have his service and would like Sears to recognize his Professionalism and capability as well.
Chuck S
Repairman arrived in the 2 hour time slot agreed on, did a diagnostic review, found we only had a problem understanding how the range top worked, showed how to prevent this problem int he future, than informed us of service contract options. He was very helpful and knowledgeable.
Robert W
The technician was very friendly and knowledgeable. He even take the time to give me a quote on all my appliances for extended warrantees.