11255 New Hampshire Ave Reviews

Read reviews from customers who used our services at 11255 New Hampshire Ave


Total reviews

1.3K


Average Rating

4/5

December 25, 2024
Overall rating

Excellent service

Laverne H,

Customer service response - Thank you for your positive feedback, Laverne! We're glad to hear you received excellent service.

Sears Home Services on 1735177193086

May 20, 2025
Overall rating

I am very happy with the repair work done on my refrigerator. Jeff was very quick and did a great job!

Jim F,

Customer service response - We apologize for the trouble you've faced, Jim. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1734935925115

December 13, 2024
Overall rating

The Technician was professional and courteous. He performed his tasks and I was very pleased.

publiana P,

Customer service response - Thank you for your positive feedback, Publiana! We're glad to hear our technician was professional, courteous, and that you were pleased with the service.

Sears Home Services on 1734050510408

December 11, 2024
Overall rating

The technician was prompt and knowledgeable. He resolved the issue quickly.

Johnika,

Customer service response - Thank you for your positive feedback, Johnika! We're glad to hear our technician was prompt, knowledgeable, and resolved the issue quickly.

Sears Home Services on 1733908437345

December 09, 2024
Overall rating

The service person was on time, courteous and professional. He explained what he was doing and the visit took the expected amount of time.

Karin K,

Customer service response - Thank you for your positive feedback, Karin! We're glad to hear our service person was on time, courteous, professional, and informative during the visit.

Sears Home Services on 1733806108853

December 09, 2024
Overall rating

Excellent, attentive service … asks the right questions to make the correct diagnosis. (Doesn’t just guess). Can’t remember his name, but he was an experienced Filipino gentleman. Very kind and knowledgeable. Big kudos to him!!

Tracey O,

Customer service response - Thank you for your positive feedback, Tracey! We're glad to hear our experienced technician provided excellent, attentive service and made the correct diagnosis.

Sears Home Services on 1733806364414

December 04, 2024
Overall rating

I just had my furance repaired. I had to wait a week for Sears to order and install the parts. I feel that they should have had the parts in storage. Although, I am happy to have heat in my home, I wish for Sears do more the support their customers.

Gary W,

Customer service response - Thank you for your feedback, Gary! We're glad to hear your furnace is repaired and you have heat again. We appreciate your patience and will work on improving our parts availability to better support our customers.

Sears Home Services on 1733419095709

December 03, 2024
Overall rating

Owais T,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1733287915857

December 03, 2024
Overall rating

He was on time and very patient and fixed our problem

Peter M,

Customer service response - Thank you for your positive feedback, Peter! We're glad to hear our technician was on time, patient, and able to fix your problem.

Sears Home Services on 1733288616565

November 23, 2024
Overall rating

Ibrahim S,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1732426212482

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