11255 New Hampshire Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
MOSES S
Very satisfied with the quality of work done. Great service!
Robert K
Technician was very good at updating us as to his arrival time. When he arrived he quickly checked out our water heater and found he needed a part which he did not have with him. He ordered the part, which arrived the next day, and scheduled his return appointment during his first visit. When he returned he installed the new part and the water heater works fine. Everything was covered under either the manufactuer's warranty or the extended warranty we had purchased.
Maryann L
Richard C
Excellent service on snow blower. Very knowledgeable
Estic T
anthony W
Judy S
Repair person arrived on time, figured out the problem and did a good repair.
Barry E
Repairman was totally professional. Called to advise me of arrival window. Efficiently fixed my range and asked about any other issues. Very good repairman
J S
Earl M
The repair visit cost us far more money than it should have, especially since we have an extended warranty that covers both the refrigerator an the dishwasher. Nothing was repaired !! A water filter was installed by the technician in the refrigerator and that was it ! Why did I end up paying $61.28 out of my pocket, when there is an active extended warranty on both appliances ? I request a refund. E. McDonald
Customer service response - Hello Earl, Thanks for the feedback. We would like to assist you by looking further into this matter. Please email your name, telephone# repair was created under, and your address to : shssocialcare820@searshc.com and someone will reach out to you. Thank you.
Sears Home Services on December 14, 2017
