11255 New Hampshire Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (1,128 reviews)

mclutsky49

June 01, 2017

Arrived as scheduled fixed quickly and everything is working fine.

Source: Google

Customer service response - Thank you for the five star rating. We appreciate the feedback. Thank you for choosing Sears and have a great day!

Sears Home Services on December 14, 2017

Jean P

October 06, 2017
Source: Google

Customer service response - Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

Adrian N

October 06, 2017
Source: Google

Customer service response - Thank you for taking the time to let us know about your recent service visit. We are thrilled that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

perry W

October 06, 2017

Service was fine after I received the part to fix my refrigerator, however, I also received a second motherboard at my address two days after the tech resolved the problem. Someone ordered it twice.

Source: Google

Customer service response - Thank you for taking the time to let us know about your recent service visit. We hate to see that you had a less than great experience and apologize for any inconvenience we may have caused you in this process. We value your feedback and will be forwarding it on to the proper channels for future improvements. We appreciate your business and hope to assist you in the future.

Sears Home Services on December 14, 2017

Thomas B

October 09, 2017
Source: Google

Customer service response - Thank you for taking the time to let us know about your recent service visit. We love to see that you had a great experience. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

Rose G

October 09, 2017
Source: Google

Customer service response - Hi Rose! Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

Khiem N

October 12, 2017

Mario did an excellent job of repairing my LG refrigerator, bringing it back to my expectations of a brand name product.

Source: Google

Customer service response - We love to see this Khiem! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a great experience and that Mario was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

Catalina G

October 12, 2017

Good Service the technician knowledgeable and courteous. Very happy with the provided service

Source: Google

Customer service response - Thank you for taking the time to let us know about your recent service visit. We love to see that you had a great experience. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

Joe G

October 26, 2017

Godfrey our technician was excellent!

Source: Google

Customer service response - We love to see this Joe! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a good experience and that Joe was able to provide you with the 5 star service we strive for daily. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on December 14, 2017

Susan F

October 26, 2017
Source: Google

Customer service response - We love our customers and 5 star ratings! Thank you!^KL

Sears Home Services on December 14, 2017

Average Rating: 4/5 (1128 reviews)