11255 New Hampshire Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sarah L
The service man, was very good. The only complaint is I was quoted $79 on the phone but was charged $99. Its a lot of money.
Customer service response - Hi Sarah, Thanks for sharing your feedback. We appreciate the time taken to do so. Glad you were happy with the tech. If you would like us to look into the specifics of your issue, please email your name, telephone# repair was created under, and your address to the following email and someone will reach out to you: shssocialcare820@searshc.com
Sears Home Services on December 14, 2017
Audie A
Customer service response - Thank you for the four star rating. We appreciate the feedback. we would like to know how we can make it a five star experience next time. If you have suggestions that you would like to share, please click the following link and complete: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.html Thank you for choosing Sears and have a great day!
Sears Home Services on December 14, 2017
Fred H
It took three attempts by two technicians, but the ice maker is now operational.
Herman G
Leak in water line repaired in a timely manner. Tech was cordial and knowledgeable. Explained thoroughly what he had done and what the problem was.
Ryan N
My oven works once again.
Customer service response - Hi Ryan, Thanks for the feedback. Glad your oven works again. Happy that you were pleased with service. Thanks for rating your service. I see you gave a four star rating for your recent repair service. We would like more details as to how we can make it a five star experience for you next time. We value our customers feedback and would like to hear yours in more detail. If you would like to share, please click the following link and complete: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.ht
Sears Home Services on December 14, 2017
michael M
Customer service response - Hello Michael, Thanks for rating your service. I see you gave a four star rating for your recent repair service. We would like more details as to how we can make it a five star experience for you next time. We value our customers feedback and would like to hear yours in more detail. If you would like to share, please click the following link and complete: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.ht
Sears Home Services on December 14, 2017
Louise A
Customer service response - Thank you for rating our service. I see you gave a four star rating and we wanted to know how we could turn that into a five star rating. Please offer any suggestions by clicking the following link and completing the survey: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.ht
Sears Home Services on December 14, 2017
Sumner M
Rocky showed up on-time. Made the requested repairs and left no mess.
Customer service response - Hi Sumner, Thank you for rating our service. Glad you were pleased with the tech, Rocky. I see you gave a four star rating and we wanted to know how we could turn that into a five star rating. Please offer any suggestions by clicking the following link and completing the survey: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.ht
Sears Home Services on December 14, 2017
Jennifer G
Good
Customer service response - Hi Jennifer, Thank you for rating our service. I see you gave a four star rating and we wanted to know how we could turn that into a five star rating. Please offer any suggestions by clicking the following link and completing the survey: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.ht
Sears Home Services on December 14, 2017
Georgia B
Repair was completed and washer working.
Customer service response - Hi Georgia, Thank you for rating our service. I see you gave a four star rating and we wanted to know how we could turn that into a five star rating. Please offer any suggestions by clicking the following link and completing the survey: https://fs19.formsite.com/wgott1/SHSSuggestionForm/index.ht
Sears Home Services on December 14, 2017
