11255 New Hampshire Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rachel B
Although you are given a huge time window on your schedule when the technician came he was very efficient and got to doing the job.
Dan F
Showed up on time and repaired the dryer in a reasonably amount of time
Robert A
Customer service response - Thank you for taking the time to review Robert!
Sears Home Services on December 14, 2020
Xavier C
Good customer service and nice repair services
Customer service response - Thank you so much for the feedback Xavier!
Sears Home Services on December 14, 2020
Margaret S
It was an in-home tune-up for a treadmill. I was surprised at how limited it really was. The technician tested all the basic stuff and did a good job but he also told me that due to the brand of my treadmill (AFG), he was not allowed to lubricate the belt. Somehow that doesn’t seem helpful nor was it disclosed when I purchased the warranty.
Patty K
Great service, but I think pricey for labor!
James P
Rider mower, Craftsman mower. It has been in service for a whole month now! when are you going to return my mower?
Customer service response - James, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please send us a message to https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on December 14, 2020
Clay E
Technician was on time, went right to work, but seems to have problem correctly diagnosing the real cure, as I still have some pulsation from the oil burner, but will monitor and get back.
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2021
Norman T
Very professional. Explained all the issues to us
Customer service response - Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your tech was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
Sears Home Services on December 14, 2021
Lynn J
Service was on time, professional and quick and effective. However gone are the days when the diagnostic fee is credited upon acceptance of service. Service is good, but more expensive than in past years due to the diagnostic fee not being credited. Still a good value.
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on December 14, 2021
