301 Tilgham Rd Reviews

Read reviews from customers who used our services at 301 Tilgham Rd


Total reviews

136


Average Rating

4.5/5

June 16, 2026
Overall rating

Mike was knowledgeable, professional, quick and an absolute pleasure! Got to me sooner than scheduled, had my washer fixed in under an hour!

Shailyn S,

Customer service response - Thank you for your feedback, Shailyn! We're glad to hear Mike was knowledgeable, professional, and quick, and that he was able to fix your washer in under an hour.

Sears Home Services on 1781638553854

May 30, 2026
Overall rating

Excellent service, quick diagnosis, given option to fix right away

Thomas D,

Customer service response - Thank you for your feedback, Thomas! We're glad to hear you received excellent service with a quick diagnosis and the option to fix it right away.

Sears Home Services on 1780139600556

May 13, 2026
Overall rating

came right on time and did the work quickly and professionally

BOB H,

Customer service response - Thank you for your feedback, Bob! We're glad to hear the service was timely, quick, and professional.

Sears Home Services on 1778764205816

May 10, 2026
Overall rating

Mike was great. Very experienced and efficient.

Laura S,

Customer service response - Thank you for your feedback, Laura! We're glad to hear Mike was experienced and efficient.

Sears Home Services on 1778412493933

May 01, 2026
Overall rating

Very nice. Sold me the dryer cleaning and showed me all the dust build up in the dryer.

Greg K,

Customer service response - Thank you for your feedback, Greg! We're glad to hear you found the service nice and appreciated the demonstration of the dust build-up in your dryer.

Sears Home Services on 1777671532846

April 24, 2026
Overall rating

Jason was very knowledgeable, friendly, and helpful in getting my dryer repaired. Also all the calls & texts kept me aware of the costs, time of arrival, and what needed to be fixed. I think the overall cost was too high, but I’m thankful to have it fixed fast. Thanks!!

Lula K,

Customer service response - Thank you for your feedback, Lula! We're glad to hear Jason was knowledgeable, friendly, and helpful, and that you appreciated the communication throughout the repair process.

Sears Home Services on 1777131734318

April 13, 2026
Overall rating

Rich was very thorough, professional, and personable. He answered questions and explained things. Thank you.

Rob,

Customer service response - Thank you for your feedback, Rob! We're glad to hear Rich was thorough, professional, and personable, and that he provided clear explanations.

Sears Home Services on 1776118327524

April 11, 2026
Overall rating

Mike was excellent! Both professionally and experienced. He went over and above to service my dryer. It was clearly not serviced for a long time. ( I just Bought the house 2 weeks ago and it would not heat. He fixed the problem and was so thorough, not only that he took a lot of time to clear and explain everything to me, he cleaned out all the lint (which I was shocked to see how much). He even went outside to check my outside vent and said he would definitely recommend me getting that cleaned out. I have already scheduled for next Saturday. Mike is a definite asset to Sears and hope he is so appreciated as a dedicated employee!!! Thanks again do much Mike!!

Kathleen R,

Customer service response - Thank you for your feedback, Kathleen! We're glad to hear Mike was professional, experienced, and thorough in servicing your dryer, and that he provided helpful recommendations.

Sears Home Services on 1775927067920

April 05, 2026
Overall rating

Mike W and the trainee were both fantastic! Helpful, friendly and overall a great experience! I used my repaired Kenmore 70 Series washer after the repair and it works like a brand new machine! We both think Mike is easily the friendliest, most knowledgeable repair person around! Thanks for sending the BEST!

Sandra B,

Customer service response - Thank you for your feedback, Sandra! We're glad to hear Mike W and the trainee provided a helpful and friendly experience, and that your Kenmore 70 Series washer is working like new.

Sears Home Services on 1775412509760

March 31, 2026
Overall rating

John B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1775006620727

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