Appointment Lookup
802-552-4364
301 Tilgham Rd Reviews
Read reviews from customers who used our services at 301 Tilgham Rd
Total reviews
142
Average Rating
4.5/5
Nice guy! Very good refrigerator tech!
Ed A,
Customer service response - Thank you for your review, Ed! We're happy to hear that you found our technician to be skilled and personable.
Sears Home Services on 1737076483112
Nimla D,
Customer service response - Hi Nimla, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1735274438416
Still doesn’t work!!
Elizabeth D,
Customer service response - Thank you for your feedback, Elizabeth! We're glad to hear the problem was quickly identified and fixed right away.
Sears Home Services on 1782581173747
Kris B,
Customer service response - Hi Kris, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1743727338877
Just got done gotta give it a few days to see if it works if it did he did a good job. If not, I’ll be calling you L O L.
Sam B,
Customer service response - Thank you for taking the time to leave a review. We apologize for any inconvenience caused and appreciate your patience in waiting to see the results. If you encounter any further issues, please don't hesitate to reach out to us.
Sears Home Services on 1707365825629
Way too many reminder messages and emails about an 8 hour appt time window. I don't need two a day to remember the appt. Serviceman was great.
Matt E,
Could never talk to a person. Always AI generated. Took over month to get correct part orders. Technician was super nice and helpful but trying to reach someone was ridiculous
Kelly O,
Customer service response - Hi Kelly, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1774313349486
Gwendolyn H,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1762143226783
Technician got here, 5 minutes later went to his truck to take a phone call which lasted 40 minutes. Was not professional or respectful, cursed the entire time, complained about how difficult it was to get to get the oven apart. Complained about our home smelled like cigarette smoke because he was an ex-smoker. After he left, we smelled propane & found that he did not shut off the control nobs on our stove. Very disappointed!
Karen K,
Customer service response - We apologize for the trouble you've faced, Karen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1731551126464
Tech showed up, looked at dishwasher, made a call lasting 20 minutes for a side job, grabbed his hand tools and left. No words, no explanation. Just walked out. Te first call he lied and said motor was installed and closed out the call. The motor is still here in box untouched.
Tangee W,
Customer service response - We apologize for the trouble you've faced, Tangee. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1779327454471
