835 Solomons Island Rd N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Daniel
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 19, 2025
Bernie S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 18, 2025
Tammye S
He has not shown up yet
Customer service response - We're really sorry to hear about your experience, Tammye. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on May 15, 2025
Michael K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 14, 2025
Laura B
The technician arrived on time and did a great job!
Customer service response - Thank you for your positive feedback, Laura! We're glad to hear that the technician arrived on time and did a great job.
Sears Home Services on May 14, 2025
Anna Z
Tech is very knowledgeable. Left the area clean after his also.
Customer service response - Thank you for your positive feedback, Anna! We're glad to hear that our tech was knowledgeable and left the area clean.
Sears Home Services on May 13, 2025
Sonya W
Mr Jim did a great job overall!!!
Customer service response - Thank you for your positive feedback, Sonya! We're glad to hear that Mr. Jim did a great job overall.
Sears Home Services on May 13, 2025
Zeporah D
Professional, knowledgeable and quick response.
Customer service response - Thank you for your positive feedback, Zeporah! We're glad to hear that you found our service professional, knowledgeable, and quick.
Sears Home Services on May 13, 2025
Bernie G
Jason was maybe the best service technician that I have had or met. He was respectable, knowledgeable and pleasant to discuss service issues with. I believe he is definitely an outstanding employee and an asset to the company. There should be more Jason's around and every company should have a Jason. I am sold on your company and will not have any problem calling for service or recommending your company.
Customer service response - Thank you for your positive feedback, Bernie! We're thrilled to hear that Jason provided such an exceptional service experience and that you're confident in recommending our company.
Sears Home Services on May 12, 2025
Shelley T
The technician was great but I was told 8-5 so I took off work. No updates until 5 saying it was now 6. Not happy with the service but again the technician was great.
Customer service response - Thank you for your feedback, Shelley. We're glad to hear the technician was great, but apologize for the scheduling inconvenience.
Sears Home Services on May 08, 2025
