835 Solomons Island Rd N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (265 reviews)

Maria N

July 09, 2025

He was great. Kept me updated when he was arriving, diagnosed the problem quickly and was gone in less than an hour.

Source: Google

Customer service response - Thank you for your positive feedback, Maria! We're glad to hear that our technician kept you updated and efficiently resolved the issue.

Sears Home Services on July 09, 2025

Jeff D

July 09, 2025

Professional, knowledgeable and courteous.

Source: Google

Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear that our service was professional, knowledgeable, and courteous.

Sears Home Services on July 09, 2025

Veronica F

June 29, 2025

Called ahead and arrived as scheduled. Mr. Muhammad explained the problem and demonstrated professionalism throughout. Fixed the problem and was really friendly.

Source: Google

Customer service response - Thank you for your positive feedback, Veronica! We're glad to hear that Mr. Muhammad was professional, friendly, and resolved the issue for you.

Sears Home Services on June 29, 2025

Janine A

June 29, 2025

Service person was friendly and efficient.

Source: Google

Customer service response - Thank you for your positive feedback, Janine! We're glad to hear that our service person was friendly and efficient.

Sears Home Services on June 29, 2025

Karen H

June 29, 2025

Prompt, knowledgeable and kept me informed.

Source: Google

Customer service response - Thank you for your positive feedback, Karen! We're glad to hear that our service was prompt, knowledgeable, and kept you informed.

Sears Home Services on June 29, 2025

BIGJACK

June 25, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 25, 2025

Doug H

June 22, 2025

Cedric is a much better mechanic than I am. I thought for sure that with the louder sound of the compressor when it was running, as well as the steadily rising internal temperatures, that the compressor was failing; bad valves and/or bearings. Not So. It was the start relay. 500 bucks for a 20 dollar relay seems exorbitant, but Cedric has no control over pricing. He DID save me the cost of a replacement refrigerator, so, in that respect, 500 bucks is a Good Deal. Two trips and travel time, then, may be justified. Thank YOU, Cedric~!~!~!~

Source: Google

Customer service response - Thank you for your positive feedback, Doug! We're glad to hear that Cedric was able to diagnose and fix the issue, saving you the cost of a new refrigerator.

Sears Home Services on June 22, 2025

wantsumore123

June 19, 2025

Great service found the problem and repaired it

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear that our service was able to find and repair the problem effectively.

Sears Home Services on June 19, 2025

Derwin H

June 17, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on June 17, 2025

Greg H

June 10, 2025

Brian did a great job. He is very professional and was careful in doing his job. Thanks, Brian!

Source: Google

Customer service response - Thank you for your positive feedback, Greg! We're glad to hear that Brian did a great job and provided professional service.

Sears Home Services on June 09, 2025

Average Rating: 4.4/5 (265 reviews)
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