835 Solomons Island Rd N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (237 reviews)

Zeporah D

May 13, 2025

Professional, knowledgeable and quick response.

Source: Google

Customer service response - Thank you for your positive feedback, Zeporah! We're glad to hear that you found our service professional, knowledgeable, and quick.

Sears Home Services on May 13, 2025

Bernie G

May 12, 2025

Jason was maybe the best service technician that I have had or met. He was respectable, knowledgeable and pleasant to discuss service issues with. I believe he is definitely an outstanding employee and an asset to the company. There should be more Jason's around and every company should have a Jason. I am sold on your company and will not have any problem calling for service or recommending your company.

Source: Google

Customer service response - Thank you for your positive feedback, Bernie! We're thrilled to hear that Jason provided such an exceptional service experience and that you're confident in recommending our company.

Sears Home Services on May 12, 2025

Shelley T

May 08, 2025

The technician was great but I was told 8-5 so I took off work. No updates until 5 saying it was now 6. Not happy with the service but again the technician was great.

Source: Google

Customer service response - Thank you for your feedback, Shelley. We're glad to hear the technician was great, but apologize for the scheduling inconvenience.

Sears Home Services on May 08, 2025

Amy B

May 08, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 07, 2025

Sandra F

May 07, 2025

Nasser arrived on time. He evaluated the issue and fixed the problem quickly. He was very friendly.

Source: Google

Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that Nasser provided timely, friendly, and efficient service.

Sears Home Services on May 07, 2025

Tia J

April 30, 2025

Jim was amazing he fixed my dryer, replaced everything and cleaned up everything afterwards! Meat work!

Source: Google

Customer service response - Thank you for your positive feedback, Tia! We're glad to hear that Jim provided amazing service and took care of everything with your dryer.

Sears Home Services on April 30, 2025

Brian D

April 30, 2025

Skilled, personable, quickly resolved our problem. Well worth bringing him in for our needed repairs.

Source: Google

Customer service response - Thank you for your positive feedback, Brian! We're glad to hear that you found our service skilled, personable, and quick in resolving your problem.

Sears Home Services on April 29, 2025

Ed P

April 29, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 29, 2025

Shelby W

April 28, 2025

Our repairman was on time and got our repairs done quickly.

Source: Google

Customer service response - Thank you for your positive feedback, Shelby! We're glad to hear that your repairs were completed quickly and on time.

Sears Home Services on April 28, 2025

Kathy G

April 27, 2025

Jim, Was impressive. He clearly knows how to repair and fix washers and dryers.

Source: Google

Customer service response - Thank you for your positive feedback, Kathy! We're glad to hear that Jim impressed you with his knowledge in repairing washers and dryers.

Sears Home Services on April 27, 2025

Average Rating: 4.6/5 (237 reviews)