835 Solomons Island Rd N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Zeporah D
Professional, knowledgeable and quick response.
Customer service response - Thank you for your positive feedback, Zeporah! We're glad to hear that you found our service professional, knowledgeable, and quick.
Sears Home Services on May 13, 2025
Bernie G
Jason was maybe the best service technician that I have had or met. He was respectable, knowledgeable and pleasant to discuss service issues with. I believe he is definitely an outstanding employee and an asset to the company. There should be more Jason's around and every company should have a Jason. I am sold on your company and will not have any problem calling for service or recommending your company.
Customer service response - Thank you for your positive feedback, Bernie! We're thrilled to hear that Jason provided such an exceptional service experience and that you're confident in recommending our company.
Sears Home Services on May 12, 2025
Shelley T
The technician was great but I was told 8-5 so I took off work. No updates until 5 saying it was now 6. Not happy with the service but again the technician was great.
Customer service response - Thank you for your feedback, Shelley. We're glad to hear the technician was great, but apologize for the scheduling inconvenience.
Sears Home Services on May 08, 2025
Amy B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 07, 2025
Sandra F
Nasser arrived on time. He evaluated the issue and fixed the problem quickly. He was very friendly.
Customer service response - Thank you for your positive feedback, Sandra! We're glad to hear that Nasser provided timely, friendly, and efficient service.
Sears Home Services on May 07, 2025
Tia J
Jim was amazing he fixed my dryer, replaced everything and cleaned up everything afterwards! Meat work!
Customer service response - Thank you for your positive feedback, Tia! We're glad to hear that Jim provided amazing service and took care of everything with your dryer.
Sears Home Services on April 30, 2025
Brian D
Skilled, personable, quickly resolved our problem. Well worth bringing him in for our needed repairs.
Customer service response - Thank you for your positive feedback, Brian! We're glad to hear that you found our service skilled, personable, and quick in resolving your problem.
Sears Home Services on April 29, 2025
Ed P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 29, 2025
Shelby W
Our repairman was on time and got our repairs done quickly.
Customer service response - Thank you for your positive feedback, Shelby! We're glad to hear that your repairs were completed quickly and on time.
Sears Home Services on April 28, 2025
Kathy G
Jim, Was impressive. He clearly knows how to repair and fix washers and dryers.
Customer service response - Thank you for your positive feedback, Kathy! We're glad to hear that Jim impressed you with his knowledge in repairing washers and dryers.
Sears Home Services on April 27, 2025