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17318 Valley Mall Road Reviews
Read reviews from customers who used our services at 17318 Valley Mall Road
Total reviews
248
Average Rating
4.4/5
N/a
Karen K,
Customer service response - Thank you for your review, Karen! If there's anything specific you'd like to share about your experience, feel free to let us know.
Sears Home Services on 1772419702485
Ralph B,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1760928329984
Good service though expensive.
Richard C,
Customer service response - Thank you for your review, Richard! We're happy to hear you received good service, and we appreciate your feedback on pricing.
Sears Home Services on 1749434376624
Tyronne C,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1732603726095
Dimitry S,
Customer service response - Thank you for the amazing 5-star review, Dimitry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1722908116991
William L,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1722177949144
khalid M,
Customer service response - Thank you for awarding us a solid 4-star rating, khalid! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on 1706151106418
Was very efficient. Only downsize was $300 labor cost for half hour work. That's has nothing against service rep.
Laird M,
Customer service response - Thank you for your review. We appreciate your feedback and apologize for any inconvenience caused by the labor cost. We strive to provide efficient service and will take your comment into consideration for future improvements.
Sears Home Services on 1706252448511
Tech was nice and informative but your process of making appointments and canceling them through AI is terrible. Had Scheduled 2 appts for them to be canceled so took off 2 days from work for no one to come. And the unfortunate part was when tech did come on the 3rd try part was too expensive to even replace. So took off 3 days. To pay $129 for nothing to get fixed. Was very frustrating.
Paula S,
Customer service response - We apologize for the inconvenience with the scheduling and cost, Paula. Thank you for your feedback, and we're glad the tech was nice and informative during your service.
Sears Home Services on 1778158928283
Mohammed was polite and a nice tech. But I feel he is overwhelmed with appointments and rushed. He had to come back 3 times to fix the fridge and ice machine when if he would have listened to me and looked at all of the issues it would have saved me money and him time.
Jessica W,
Customer service response - We apologize for the repeated visits and any inconvenience caused, Jessica. Thank you for your feedback, and we're glad Mohammed was polite during your service.
Sears Home Services on 1777469914400
