17318 Valley Mall Road Reviews

Read reviews from customers who used our services at 17318 Valley Mall Road


Total reviews

290


Average Rating

4.4/5

November 12, 2026
Overall rating

Harry N,

Customer service response - Thank you for the amazing 5-star review, Harry! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1794509389573

November 11, 2026
Overall rating

Very friendly and knowledgeable. Showed me how to fix the issues myself next time.

Stephanie S,

Customer service response - Thank you for your feedback, Stephanie! We're glad to hear the technician was friendly, knowledgeable, and took the time to show you how to fix the issues yourself.

Sears Home Services on 1794427228107

November 09, 2026
Overall rating

Dawn B,

Customer service response - Thank you for the amazing 5-star review, Dawn! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1794267397240

November 06, 2026
Overall rating

Knew what he was doing. Very friendly and courteous. I would highly recommend this technician.

Randy G,

Customer service response - Thank you for your feedback, Randy! We're glad to hear the technician was knowledgeable, friendly, and courteous.

Sears Home Services on 1793993719604

November 03, 2026
Overall rating

Yvette P,

October 28, 2026
Overall rating

Jesus was very professional. He took the time to explain what he needed to do , and then explain what the outcome was with the unit.

Andy C,

Customer service response - Thank you for your feedback, Andy! We're glad to hear Jesus was professional and took the time to explain everything clearly.

Sears Home Services on 1793222231650

October 28, 2026
Overall rating

Very helpful. Came earlier which was so appreciated.

Caroline C,

Customer service response - Thank you for your feedback, Caroline! We're glad to hear our technician was helpful and that the earlier arrival was appreciated.

Sears Home Services on 1793221344973

October 18, 2026
Overall rating

Michael S,

Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1792324020116

September 23, 2026
Overall rating

My E,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1790191901099

September 18, 2026
Overall rating

armetris W,

Customer service response - Thank you for the amazing 5-star review, Armetris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789760940344

September 11, 2026
Overall rating

I appreciate that this service person was honest! A unbalanced load caused the problem. He explained this to me and checked for error messages. He explained that our washer was fine. He was cheerful and kind.

Pat C,

Customer service response - Thank you for your feedback, Pat! We're glad to hear the service person was honest, cheerful, and kind while explaining the issue with your washer.

Sears Home Services on 1789163731792

September 11, 2026
Overall rating

Connected with service through home warranty policy. _Refrigerator air & water filter replacement. Got appointment quickly. Communication via text was great. Got frequent updates all through process. Received parts quickly by mail, no struggling to find the right part at Loews or Home Depot. Technician was prompt & professional.

Lynn H,

Customer service response - Thank you for your feedback, Lynn! We're glad to hear you had a smooth experience with our service, from quick appointment scheduling to professional and prompt technician assistance.

Sears Home Services on 1789104521817

September 10, 2026
Overall rating

Leslie A,

Customer service response - Thank you for the amazing 5-star review, Leslie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1789074359873

September 03, 2026
Overall rating

Romario did a great job. Got the work done and cleaned up the area!! Kudos

Andre G,

Customer service response - Thank you for your feedback, Andre! We're glad to hear Romario did a great job and left the area clean. Kudos to him!

Sears Home Services on 1788475620157

September 01, 2026
Overall rating

Very professional and polite. Kept me informed of my options and all details of the process along the way. Knowledgeable and did a great job.

Brad B,

Customer service response - Thank you for your feedback, Brad! We're glad to hear you found our service professional, polite, and informative throughout the process.

Sears Home Services on 1788289343890

August 27, 2026
Overall rating

Ronda H,

Customer service response - Thank you for the amazing 5-star review, Ronda! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787833480490

August 19, 2026
Overall rating

Timothy C,

Customer service response - Thank you for the amazing 5-star review, Timothy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787179836676

August 18, 2026
Overall rating

Rosanna R,

Customer service response - Thank you for the amazing 5-star review, Rosanna! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787092427083

August 18, 2026
Overall rating

Leesa D,

Customer service response - Thank you for the amazing 5-star review, Leesa! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1787082242320

August 14, 2026
Overall rating

Detailed system diagnosis performed, followed by appropriate recommendations. I would recommend Sears and Choice Home Warranty to any home owner.

Peter T,

Customer service response - Thank you for your feedback, Peter! We're glad to hear you appreciated the detailed system diagnosis and recommendations, and we appreciate your recommendation.

Sears Home Services on 1786758928947

August 11, 2026
Overall rating

Excellent service! Arrived when they said they would; kept in touch to let me know their arrival time. Very knowledgeable, professional, and friendly. Explained everything to me; I will definitely recommend their service.

Gloria D,

Customer service response - Thank you for your feedback, Gloria! We're glad to hear the service was excellent, timely, knowledgeable, professional, and friendly, and that everything was well explained to you.

Sears Home Services on 1786547905286

August 09, 2026
Overall rating

Danny O,

Customer service response - Thank you for the amazing 5-star review, Danny! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786312399200

August 09, 2026
Overall rating

Matthew was great and knowledgeable.

Alexandra M,

Customer service response - Thank you for your feedback, Alexandra! We're glad to hear Matthew was great and knowledgeable.

Sears Home Services on 1786312154913

August 07, 2026
Overall rating

Mathew was efficient and knowledgeable.

James S,

Customer service response - Thank you for your feedback, James! We're glad to hear Mathew was efficient and knowledgeable.

Sears Home Services on 1786205056176

August 07, 2026
Overall rating

Daniel was amazing. He was so knowledgeable and honest about the issue. He went above and beyond to get the correct parts ordered. He was thorough and kind. Give him a raise!!!

stephanie L,

Customer service response - Thank you for your feedback, Stephanie! We're glad to hear Daniel was knowledgeable, honest, and went above and beyond to assist you.

Sears Home Services on 1786097545556

Showing 1 - 25 reviews

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