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17318 Valley Mall Road Reviews
Read reviews from customers who used our services at 17318 Valley Mall Road
Total reviews
247
Average Rating
4.4/5
Our tech was wonderful. He explained all of our options and let us decide how to proceed.
Patti M,
Customer service response - Thank you for your positive review, Patti! We're glad to hear that your tech was wonderful and provided clear options for you to decide how to proceed.
Sears Home Services on 1762820041212
Mohamed was on time Md very professional. He answered my all questions.
Bintou N,
Customer service response - Thank you for your positive review, Bintou! We're glad to hear that Mohamed was on time, professional, and answered all your questions.
Sears Home Services on 1762389798257
Professional, personable, quality appliance service. Quick and issue free repair and back up and running. Thank you!
Boonsboro M,
Customer service response - Thank you for your positive review! We're glad to hear that you received professional, personable service and that your appliance is back up and running smoothly.
Sears Home Services on 1761611660374
Steve Q,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761182338812
Melody C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1759971595348
Tracy M,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1759802304586
Steve did an amazing job today. Very kind and courteous
Vicki C,
Customer service response - Thank you for your positive review, Vicki! We're glad to hear that Steve did an amazing job and was kind and courteous.
Sears Home Services on 1757654163408
The service was speedy and thorough. The technician was professional and friendly.
Kim S,
Customer service response - Thank you for your positive review, Kim! We're glad to hear that the service was speedy and thorough, and that the technician was professional and friendly.
Sears Home Services on 1757297528319
Mark W,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1755825299424
The repair person was great. I didn't like talking to Samantha the AI. After about 10 minutes I asked for an actual person and she have .e the run around over and over again. Hated that experience.
Ken S,
Customer service response - Thank you for your positive review, Ken! We're glad to hear the repair person was great, but we're sorry for the frustration with the AI system.
Sears Home Services on 1755460889285
