17318 Valley Mall Road Reviews

Read reviews from customers who used our services at 17318 Valley Mall Road


Total reviews

247


Average Rating

4.4/5

July 16, 2025
Overall rating

On time, respectful, patiently explained everything

don K,

Customer service response - Thank you for your positive review, Don! We're glad to hear that our technician was on time, respectful, and took the time to explain everything to you.

Sears Home Services on 1752716202988

July 16, 2025
Overall rating

S E,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1752627209937

July 16, 2025
Overall rating

madison U,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1752627209927

July 13, 2025
Overall rating

Wayne was my repair man great guy easy to talk to.

Lisa M,

Customer service response - Thank you for your positive review, Lisa! We're glad to hear that Wayne was great and easy to talk to.

Sears Home Services on 1752454879633

July 13, 2025
Overall rating

Was very personable and looked at every detail and was here until 8 at night getting us fixed and set up so that we can have air conditioning

Christy M,

Customer service response - Thank you for your positive review, Christy! We're glad to hear that our technician was personable and thorough in ensuring your air conditioning was fixed.

Sears Home Services on 1752454967037

July 13, 2025
Overall rating

Great job, satisfaction rated high For the technician mannerism.

George B,

Customer service response - Thank you for your positive review, George! We're glad to hear that you were highly satisfied with the technician's mannerism.

Sears Home Services on 1752455383373

July 02, 2025
Overall rating

Service man was excellent. Sears updates were awful. Incorrect arrival times generated, no way to contact sears service, didn’t recognize my appointment even though phone number was correct and it would hang up on me. Useless

kathleen P,

Customer service response - Thank you for your positive review, Kathleen! We're glad to hear the service man was excellent, but we're sorry for the issues you faced with our updates and communication.

Sears Home Services on 1751415681633

July 01, 2025
Overall rating

Sayed was very helpful, prompt, virtuous and knowledgeable.

Jess L,

Customer service response - Thank you for your positive review! We're glad to hear that Sayed was helpful, prompt, and knowledgeable.

Sears Home Services on 1751418208770

June 29, 2025
Overall rating

mary T,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1751252444128

June 25, 2025
Overall rating

Jerry L,

Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1750836190038

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