17318 Valley Mall Road Reviews

Read reviews from customers who used our services at 17318 Valley Mall Road


Total reviews

265


Average Rating

4.4/5

August 18, 2024
Overall rating

My microwave broke down. Received quick service.

purvi D,

Customer service response - Thank you for the 5-star review! We're glad to hear you received quick service for your microwave.

Sears Home Services on 1724034217451

August 11, 2024
Overall rating

Charles was very thorough. Bad news, he could not repair my stove.

Sam J,

Customer service response - We're sorry to hear Charles couldn't fix your stove, but we're grateful for your acknowledgment of his thoroughness. Thank you for your feedback.

Sears Home Services on 1723359070447

August 01, 2024
Overall rating

the technician was polite, honest and informative.

Arlene H,

Customer service response - Thank you for your kind words; we're delighted to hear that our technician met your expectations with their professionalism and transparency.

Sears Home Services on 1722560810640

August 01, 2024
Overall rating

My technician called before arrival to see if I had received the parts for my dryer. However, the parts order had already been canceled, and I am currently awaiting approval for a replacement. But my technician was very cordial and saved everyone time by calling before showing up.

Chad W,

Customer service response - We appreciate your review and are glad to hear that our technician's professionalism met your expectations, despite the confusion over parts. Thank you for sharing your experience.

Sears Home Services on 1722561104713

July 23, 2024
Overall rating

Carolyn C,

Customer service response - Thank you so much for the fantastic 5-star rating, Carolyn! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1721829301279

July 23, 2024
Overall rating

karen L,

Customer service response - Thank you so much for the fantastic 5-star rating, karen! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1721693298892

July 20, 2024
Overall rating

Technician Jeff was great.He was courteous, & worked quickly and effeciently.After the work was done on our refrigerator he made sure I would have no problems with filter changes.It was a great experience.

Carol S,

Customer service response - Thank you for sharing your positive experience with our technician Jeff. We're thrilled to hear he was able to assist with your refrigerator efficiently and ensure your future comfort with it.

Sears Home Services on 1721532833381

July 15, 2024
Overall rating

Jeffrey replaced the ice maker quickly and fully explained possible problems that might be forthcoming. Personable attitude. All good.

Lola H,

Customer service response - Thank you for your positive review! We're thrilled to hear that Jeffrey's service met your expectations, and we appreciate your feedback on his personable attitude and expertise.

Sears Home Services on 1721105296893

July 12, 2024
Overall rating

Royal,

Customer service response - A big thank you, Royal, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720775677558

July 07, 2024
Overall rating

Linda C,

Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1720414144976

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