17318 Valley Mall Road Reviews
Read reviews from customers who used our services at 17318 Valley Mall Road
Total reviews
265
Average Rating
4.4/5
Our technician Cesar was AMAZING! Our window of service was from 8-5, he did not arrive until 7:05p.m but throughout the day he kept in contact with us to let us know updates. When he arrived he was very kind, he could hear the problem just by listening and he had the part in his van. He was very apologetic about the delay but never once rushed or rescheduled. We are so grateful for his amazing customer service and the time he took to share helpful hints about our AC Unit.
Ash,
Customer service response - We're thrilled to hear about your positive experience with Cesar, and we apologize for the delay in service. Thank you for acknowledging his efforts and the great customer service provided.
Sears Home Services on 1720413854764
Charles was so polite, knowledgeable, and kind, and found the problem, then came back to fix it. Very, very happy with the work he has done for me. Thank you!
Christine A,
Customer service response - We're thrilled to hear about your positive experience with Charles! Thank you for taking the time to share your satisfaction with our service.
Sears Home Services on 1719195597143
Wayne was great! Very knowledgeable and experienced!
Scott O,
Customer service response - Thank you for your review! We're thrilled to hear about your positive experience with Wayne.
Sears Home Services on 1718932934033
(Translated by Google) Excellent (Original) Exelente
Antonio J,
Sam A,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718594455596
Very knowledgeable, solved the problem.
Eleanor G,
Customer service response - Thank you for highlighting our efficiency and knowledge. We are glad to have resolved your problem swiftly.
Sears Home Services on 1717989638310
Charles was very professional and made repairs. Also was able to get the job done ahead of scheduled time. Very happy with the work completed
J B,
Customer service response - Thank you for acknowledging Charles's professionalism and the efficiency of his work. We're thrilled to hear you're happy with the completed repairs.
Sears Home Services on 1717989826953
Henry G,
Customer service response - A big thank you, Henry, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1717472582090
Wayne was knowledgeable, helpful and friendly. He easily diagnosed our washer and dryer issues. Definitely recommend Sears Appliance Repair.
Danielle K,
Customer service response - Thank you for sharing your positive experience with Wayne and recommending Sears Appliance Repair. We're delighted he could resolve your washer and dryer issues efficiently.
Sears Home Services on 1717471435188
He did excellent work, so honest and quick 👍, I'm really satisfied
Yasmin A,
Customer service response - Thank you so much for your kind words! We're thrilled to hear you're satisfied with our quick and honest service.
Sears Home Services on 1717402010630