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17318 Valley Mall Road Reviews
Read reviews from customers who used our services at 17318 Valley Mall Road
Total reviews
265
Average Rating
4.4/5
I would highly recommend our tech, Jeff. We had 3 repair companies out before him & he was the most knowledgeable, honest & friendly. If we have future problems with the fridge (hopefully not), we’ll definitely be asking for Jeff. Thanks! In regards to getting a live customer service rep, that could be improved. I tried to update the main phone # on file that the appliance insurance company submitted but couldn’t get through the endless loop of the automated system.
Linda,
Customer service response - Thank you for your review! We appreciate your kind words about our technician, Jeff, and we're glad that he could provide you with excellent service. We apologize for any difficulty you had with our automated phone system and we will take your feedback into consideration to improve our customer service experience.
Sears Home Services on 1707420338712
My technician was on time and he knew what my problem was right away. He was fast and thorough.
Karen D,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback about our technician's punctuality, knowledge, and efficiency. We are glad to hear that your problem was resolved quickly and thoroughly. Thank you for choosing Sears Appliance Repair.
Sears Home Services on 1707460212269
Wayne was very knowledgeable he came in took care of the problem and was out in a flash. If u see this review Wayne thank u soooo much for knowing what u was doing I appreciate u. 🙂
brenda S,
Customer service response - Thank you for taking the time to leave a review of our appliance repair service. We appreciate your kind words about Wayne's expertise and efficiency in solving the problem. Thank you once again for choosing our service.
Sears Home Services on 1707368737191
The D,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707175239955
Clear on what needed to be repaired. Work done in timely manner. Pleasant and friendly as he worked he explained how heater worked
Jim N,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician was clear and timely in completing the repair. We strive to provide excellent service to all our customers.
Sears Home Services on 1706238254214
Darryl was in and out. He had the part and installed it right away. The dryer should last many more years😀
Michael G,
(Translated by Google) The tire fell off. (Original) 轮胎掉了。
洛杉矶石斑鱼,
Excellent work done by Jeffery!!
Atiya A,
Tony G,
Debra R,
