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17318 Valley Mall Road Reviews
Read reviews from customers who used our services at 17318 Valley Mall Road
Total reviews
248
Average Rating
4.4/5
David D,
The service when it finally took place was great. However, Sears Home Services customer service was beyond horrible. I had missed appointments, recordings in place of actual people to address concerns/questions and representatives who were difficult to understand and to express my concerns.
Nancy M,
Jeff was awesome! Very professional and informative. Was able to fix mechanism without having to order new parts. I can’t rate him high enough! Thank you!
Dan H,
My repair tech was friendly and knowledgeable, and was immediately able to diagnose the issue with our oven and fixed it right away.
Nicole W,
Steven T was thorough and explained the process and diagnosis. The problem was a damaged motherboard inside the furnace. He replaced it with a new one and the system was back up and running.
Robert S,
Brooke B,
Very friendly and polite. Does a nice job. Works hard. So great full for him fixing it
Kathh H,
Very professional, show knowledge of the product and what really needed to be repaired.
Eva P,
Fast, professional, and friendly. Good job!
Charles M,
Customer service response - Thank you for taking the time to leave such a positive review with Sears Appliance Repair. We appreciate your kind words and are glad that you were pleased with our fast, professional, and friendly service.
Sears Home Services on 1707191427887
I would have liked a better explaination of the problem
odalisa N,
Customer service response - Thank you for your feedback, Odalisa. We apologize for the lack of explanation, and we'll work to ensure our technicians provide clearer information in the future.
Sears Home Services on 1777435752147
