7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

898


Average Rating

4.3/5

August 04, 2017
Overall rating

Great service! The technician was very helpful and pleasant.

Eugene S,

Customer service response - Hi there Eugene! We are so thrilled to hear that you had such a great service experience with your technician. Thank you for your review. We appreciate any and all feedback. Thank you for choosing Sears!

Sears Home Services on 1513252800000

August 17, 2017
Overall rating

Repairman was professional, fast and friendly

Terri M,

Customer service response - Thank you for taking the time to let us know about your recent service visit. We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on 1513252800000

July 31, 2017
Overall rating

Larry S,

Customer service response - Hello Larry, Thanks for the five star rating and taking the time to rate us. We appreciate your business and look forward to servicing you again in the future.

Sears Home Services on 1513252800000

August 09, 2017
Overall rating

They went to my mother's house to replace the pump on her washer. She was very pleased that she had no further problem.

david G,

Customer service response - Hi David & Holly, Thanks for the five star rating. We do appreciate the time taken to give us your feedback. Happy that you were pleased with the tech. Sears tries to offer the most knowledgeable and courteous professionals. Thanks for choosing Sears and we hope to see you again for your repair needs.

Sears Home Services on 1513252800000

May 19, 2025
Overall rating

We can always count on our Sears technician to be on time and diagnose the problem quickly. Highly recommend Sears Appliance Repair!

Lisa U,

Customer service response - We love to see this Lisa! Thank you for taking the time to let us know about your recent service visit. We are thrilled to see that you had a wonderful experience and that your unit is working properly once again. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on 1513252800000

January 18, 2026
Overall rating

In and out quickly. Very professional and thorough. Took time to explain things. Made note that if this didn’t solve the issue they might need to replace the pump. Will know after running a few loads.

Joe D,

Customer service response - Thank you for taking the time to leave us your 5 star rating. We love to see that you had a great experience and that your unit is working properly once again. We appreciate your business and look forward to assisting you in the future

Sears Home Services on 1513252800000

October 16, 2017
Overall rating

Michael Y,

Customer service response - Thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future.

Sears Home Services on 1513252800000

November 22, 2017
Overall rating

Technician was VERY personable and knowledgeable! Talked me through the process and gave payment options. Very timely!!!! Great experience!

Dana L,

Customer service response - Hi! We are so glad you have had a delightful experience with our tech! We look forward to serving you again in the future. ^OC

Sears Home Services on 1513252800000

December 17, 2017
Overall rating

Martha S,

Customer service response - We are so thrilled you had a 5 star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears! ^OC

Sears Home Services on 1544788800000

January 04, 2018
Overall rating

Justin W,

Customer service response - Thank you for your 5 star rating! We thank you for your business, and look forward to assisting you in the future.

Sears Home Services on 1544788800000

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