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  2. Locations
  3. Maryland
  4. Glen Burnie
  5. Sears Appliance Repair
  6. 7900 Ritchie Highway
  7. Reviews

7900 Ritchie Highway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (157 reviews)
Excellent Service
March 26, 2024
Overall rating

Already posted a review on Yelp. Technician called first; arrived early; was upfront about costs; promptly fixed the repair.

Cleveland C, Hanover, MD

Excellent service!
March 08, 2024
Overall rating

John is excellent and his technical knowledge is top notch! In addition, he's just a nice guy who wants to help customers get their appliances working again. You won't be disappointed!

Natasha M, Maryland

Refrigerator repair
February 29, 2024
Overall rating

Tony did a excellent job repairing my refrigerator . He took a extra trip to insure everything was working properly. Thank you for your excellent service

Carl W, Glen Burnie, MD

Larry'service
February 20, 2024
Overall rating

Completed his job on time, clean and professionally

Jorge R, Severn, MD

Mr
February 14, 2024
Overall rating

Professional, efficient, helpful

Robert B, Pasadena, MD

Review
February 10, 2024
Overall rating

Excellent. Agent was on time, quick and quiet.

Tiffany C, Chstnt Hl Cv, MD

Outstanding Technician
February 10, 2024
Overall rating

We were in a bad situation as our refrigerator was inoperable for over a week. Upon arrival Ryan diagnosed our unit and expeditiously conducted our repair. I think our refrigerator is working better now than it did before! Ryan went above and beyond to assist in this effort. We couldn't be more appreciative, and we thank Ryan for his service!

Gary A, Glen Burnie, MD

Time of arrival
February 09, 2024
Overall rating

Alex was fine with the repair of our dryer. The scheduling was not good. This was the second consecutive week we had to wait at home for Alex to arrive at the house around 5pm. Our repair started three weeks ago, Sears provided a text update on the arrival of that technician (Juan). This update did not appear for Alex's arrival today (1/9/24) or last week. Consistency and improvement is needed for these notifications.

Anthony M, Glen Burnie, MD

Washer valves replacement
February 09, 2024
Overall rating

Walton was excellent and provided outstanding customer service. He explained everything thoroughly and was able to fix the issue instantaneously. Our water leakage problem has been solved and now my water bill will go back to normal. Thank you Walton!

Analie G, Severn, MD

Great advice
February 08, 2024
Overall rating

I was not at home, but the comments I received from my mother in law were great. Thanks for your service.

German F, Glen Burnie, MD

Average Rating: 4.8/5 (157 reviews)

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