7900 Ritchie Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Awesome Service!!!! Thank you, Alex.
Alex did a fantastic job. He showed me what was wrong with the heating element and then went above and beyond to show me how to clean out the lint that built up inside the dryer which was great since it's a fire hazard. Thank you again. Sears Home Services is the best!
Catherine D, Pasadena, MD
service rating
Excellent service. Let me know a more precise time window of when he would arrive at my house allowing me to take care of errands instead of sitting around all day waiting for him to arrive. Very knowledgable and professional
Y M, Halethorpe, MD
Larry…THANK YOU!!!
Larry was thorough and provided excellence service! This was our first service call with Sears and the great service provided by Larry solidified our decision to choose your service. He was knowledgeable and ensured we had a fully functioning stove ahead of the holidays. Thank you Larry!
Brandy M, Severn, MD
Great
Great customer service and knowledge. The technician fixed the entire problem quickly and efficiently.
Carmen P, Hanover, MD
Jeffrey very prompt on time work very hard
Great respectful young man came in early did the work, and had no problem with his results
Rosalind H, Pasadena, MD
Service by Michael
Informative, courtesy, clear understanding of the equipment. Thank you Michael!!!
Stephanie D, Hanover, MD
Cellanoid replacement
Jeff was professional and helpful. He started by asking me to describe what actually happened to the refrigerator. Jeff explained several things about the refrigerator I wasn't aware of, even though it was purchased 10 years ago. After replacing the cellanoid for the drinking water system and replacing the filter, which I had already ordered, he then ran the water until clean water was dispensing. He was friendly and didn't mind repeating things to a senior citizen. A job well done.
Judy N, Severn, MD
Rating for Jeff
Jeff was knowledgeable and courteous. He arrived on time and promptly corrected the problem.
Virginia G, Glen Burnie, MD
Microwave Repair
Michael replaced damaged microwave door latch He was personable and knowledgeable.
William-jea A, Linthicum Hts, MD
Refrigerator repair
Michael was very professional and helpful. He fixed the issue.
Kelvin B, Severn, MD
