7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

860


Average Rating

4.3/5

December 11, 2024
Overall rating

Jeffrey H was on time, proficient, with attention to detail and very neat and well organized.

William L,

Customer service response - Thank you for your kind words about Ron, our Senior AC Tech! We're thrilled to hear about your positive experience with his detailed and professional service.

Sears Home Services on 1723518312423

August 11, 2024
Overall rating

James S,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1723358138612

August 11, 2024
Overall rating

After multiple technicians have come out to fix fridge, the technician who came out today was able to find the problem. Fridge has an internal leak that cannot be fixed. After losing over 300 worth of food we’re so happy to finally be getting a new fridge. Technician was timely, professional and knowledgeable.

Ternecia R,

Customer service response - We deeply apologize for the inconvenience and loss you've experienced, but are glad our technician could assist in identifying the issue. Thank you for acknowledging their professionalism and expertise.

Sears Home Services on 1723358942210

March 13, 2025
Overall rating

The fix my dryer today

Lydia W,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1723357945542

August 08, 2024
Overall rating

Richard W,

Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.

Sears Home Services on 1723160781851

August 04, 2024
Overall rating

The technician was very polite and knowledgeable of his job and he did a great job repairing the problem thank you very much

Virginia Q,

Customer service response - Thank you for your positive feedback; we're thrilled to hear about your satisfaction with our technician's service and expertise!

Sears Home Services on 1722769600661

August 04, 2024
Overall rating

Arrived within the scheduled time. Excellent workmanship. Pleased with how he identified the problem and fixed it quickly. Thanks

S G,

Customer service response - Thank you for sharing your positive experience with our timely arrival and efficient repair! We're thrilled to hear you're satisfied with the service.

Sears Home Services on 1722769960513

June 25, 2026
Overall rating

Jeffrey arrived on time. He did an excellent job at fixing the problem so that the refrigerator could work properly. He is a very good technician and I would give him a 5+ rating.

Mildred E,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1722418967005

July 31, 2024
Overall rating

Tom P,

Customer service response - A big thank you, Tom, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on 1722419197357

July 27, 2024
Overall rating

Professional pleasant and quick. Got us right back up and running.

rachel H,

Customer service response - Thank you for your kind words! We're thrilled we could get you back up and running quickly.

Sears Home Services on 1722176896234

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