7900 Ritchie Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Afees A
Customer service response - We appreciate the 5-star rating, Afees! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 10, 2025
Beth L
Professional, friendly, timely, smart! John is awesome! We live in an old row home with very skinny doorways. They don’t make dryers 25 inches deep anymore. If we had to get a new one, we would’ve had to get one of those small portable or stackable ones which we didn’t want. John was able to quickly assess what was wrong with the dryer, explain to me what was needed, and fix it. All within about 30 minutes. Would absolutely recommend! You can tell he knows his stuff! Just used Sears again for another appliance repair. Faramarz was timely + smart. Super nice guy who knew exactly what he was doing. We also used Sears to repair our dryer. I love the text updates that continually upload and refresh the approximate arrival time. My initial appointment was between 8a-12noon. The Sear’s tracking system allows me to see how many stops are before me + updates the technician’s approximate arrival time. It’s fantastic! Will definitely use sears REPAIR services in the future if needed.
Customer service response - Thank you for your positive feedback, Beth! We're happy to hear that John was professional, friendly, and efficient in fixing your dryer.
Sears Home Services on February 04, 2025
Alex M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on February 02, 2025
Donna
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 23, 2025
Raymond R
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 21, 2025
Laura L
The Sears technician was professional, friendly, and knowledgeable. Answered each of my questions about my Whirlpool oven and range.
Customer service response - Thank you for your positive feedback, Laura! We're happy to hear that our technician was professional, friendly, and knowledgeable in addressing your questions.
Sears Home Services on January 19, 2025
Jerome
It was a very good experience with the technician. He was very knowledgeable of the problems & fix it fast with politeness.
Customer service response - Thank you for your positive feedback, Jerome! We're happy to hear that our technician was knowledgeable, polite, and efficient in resolving the issues.
Sears Home Services on January 14, 2025
Darryl B
Very professional, knowledgeable, polite, and considerate.
Customer service response - Thank you for your positive feedback, Darryl! We're happy to hear that our team was professional, knowledgeable, polite, and considerate.
Sears Home Services on January 13, 2025
Nae M
Technician was very knowledgeable. Very friendly and professional,
Customer service response - Thank you for your positive feedback! We're happy to hear that our technician was knowledgeable, friendly, and professional.
Sears Home Services on January 13, 2025
Mason
Great work by Darious M. today.
Customer service response - Thank you for your positive feedback, Mason! We're happy to hear that Darious M. provided great work.
Sears Home Services on January 09, 2025
