7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

858


Average Rating

4.3/5

March 24, 2025
Overall rating

The technician was excellent and explained the problem and was very courteous and friendly. I couldn't have asked for better. Ty.

Christian M,

Customer service response - Thank you for your positive feedback, Christian! We're happy to hear that our technician was excellent, courteous, and friendly in addressing the problem.

Sears Home Services on 1742868714283

March 23, 2025
Overall rating

Ronald B,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742734326665

March 23, 2025
Overall rating

M S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1742734326630

March 23, 2025
Overall rating

Patricia C,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1742734326522

March 17, 2025
Overall rating

Courteous and informative

Rhonda L,

Customer service response - Thank you for your positive feedback, Rhonda! We're happy to hear that our service was courteous and informative.

Sears Home Services on 1742253444891

March 16, 2025
Overall rating

Ronald T,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1742181804268

March 10, 2025
Overall rating

Afees A,

Customer service response - We appreciate the 5-star rating, Afees! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1741648392308

March 06, 2025
Overall rating

Professional, friendly, timely, smart! John is awesome! We live in an old row home with very skinny doorways. They don’t make dryers 25 inches deep anymore. If we had to get a new one, we would’ve had to get one of those small portable or stackable ones which we didn’t want. John was able to quickly assess what was wrong with the dryer, explain to me what was needed, and fix it. All within about 30 minutes. Would absolutely recommend! You can tell he knows his stuff! Just used Sears again for another appliance repair. Faramarz was timely + smart. Super nice guy who knew exactly what he was doing. We also used Sears to repair our dryer. I love the text updates that continually upload and refresh the approximate arrival time. My initial appointment was between 8a-12noon. The Sear’s tracking system allows me to see how many stops are before me + updates the technician’s approximate arrival time. It’s fantastic! Will definitely use sears REPAIR services in the future if needed.

Beth L,

Customer service response - Thank you for your positive feedback, Beth! We're happy to hear that John was professional, friendly, and efficient in fixing your dryer.

Sears Home Services on 1738723344274

February 02, 2025
Overall rating

Alex M,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1738557507832

January 24, 2025
Overall rating

Donna,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1737678679463

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