7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

861


Average Rating

4.3/5

November 22, 2024
Overall rating

The technician came in ( put on protective covers on his shoes) an quickly identified the issue I was having with my stovetop. He quickly fixed it and left. We are happy to have all the burners back! Great job!

Joanne B,

Customer service response - Thank you for your positive feedback, Joanne! We're happy to hear that our technician quickly identified and fixed the issue with your stovetop.

Sears Home Services on 1732236839154

November 21, 2024
Overall rating

Jeff was extremely knowledgeable and had wonderful customer service. Thanks for helping us with our maintenance needs.

Marina W,

Customer service response - Thank you for your positive feedback, Marina! We're delighted to hear that Jeff provided knowledgeable service and met your maintenance needs.

Sears Home Services on 1732186228427

November 16, 2024
Overall rating

Was very nice and very knowledgeable

Regena S,

Customer service response - Thank you for your positive feedback, Regena! We're delighted to hear that our technician was nice and knowledgeable.

Sears Home Services on 1731821311545

November 16, 2024
Overall rating

Necie M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1731821237642

November 16, 2024
Overall rating

Jeff was Great! Professional and courteous.

R H,

Customer service response - Thank you for your positive feedback, R! We're delighted to hear that Jeff provided professional and courteous service.

Sears Home Services on 1731822059772

November 07, 2024
Overall rating

Even though he was unable to fix my issue due to the parts being unavailable on a discontinued Fridge, he was very knowledgeable and thorough on explaining the situation.

Tony D,

Customer service response - Thank you for your positive feedback, Tony! We're glad to hear that our technician was knowledgeable and thorough in explaining the situation with your discontinued fridge.

Sears Home Services on 1731028110022

November 06, 2024
Overall rating

Jeff was great. Very knowledgeable and kept us informed. Very professional and friendly

Joyce K,

Customer service response - Thank you for your positive feedback, Joyce! We're delighted to hear that Jeff provided knowledgeable, professional, and friendly service.

Sears Home Services on 1730948009632

November 05, 2024
Overall rating

John, the technician who came to service my Washer, Dryer, and Gas Stove, is a stellar employee for Sears. He did an excellent job servicing my appliances. He was very polite and respectful. Would love to get John for my maintenance appointment every year.

Gary L,

Customer service response - Thank you for your wonderful feedback, Gary! We're delighted to hear that John provided excellent service and we'll be sure to pass on your kind words to him.

Sears Home Services on 1730790204730

November 05, 2024
Overall rating

Great experience! They were timely and repaired my washer within a hour. I'm very satisfied with the service.

Christopher M,

Customer service response - Thank you for your positive feedback, Christopher! We're happy to hear you had a great experience and that your washer was repaired promptly.

Sears Home Services on 1730790231792

November 03, 2024
Overall rating

Professional

Maritza N,

Customer service response - Thank you for your feedback, Maritza! We're delighted to hear you found our service professional.

Sears Home Services on 1730689186611

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