7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

861


Average Rating

4.3/5

September 18, 2025
Overall rating

The technician was very well experienced in working with the refrigerator. He knew what screws to unscrew and what wires and hoses needed repair. This knowledge allowed him to work effectively and efficiently.

John K,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1726022971467

September 10, 2024
Overall rating

Diego L,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1725928502505

September 07, 2024
Overall rating

Francine H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1725765021621

September 02, 2024
Overall rating

I like the fact I can click on the link texted to me and get a better idea of when the technician will be arriving. I'm not sure if washer is doing ok, since he thinks it was using 3 pods, should use only 2. So we will see if it leaks more later.

Kathy W,

Customer service response - Thank you for your feedback, Kathy! We're glad you found the tracking link helpful and hope your washer performs well with the adjustment.

Sears Home Services on 1725276397708

September 02, 2024
Overall rating

My tech arrived and found then fixed my problem with my whirlpool washer! Alex was great professional and knowledgable!

Dave V,

Customer service response - Thank you for your positive feedback, Dave! We're delighted to hear about your satisfaction with Alex's professional and knowledgeable service.

Sears Home Services on 1725276542273

August 30, 2024
Overall rating

Mr.Larry was knowledgeable of the problem my microwave was having, order parts and came back to finish. Microwave was up in running without 45 minutes of his arrival. Very pleasant and precise with work

Julie S,

Customer service response - Thank you for sharing your positive experience with Mr. Larry's service, Julie! We're thrilled to hear he efficiently resolved your microwave issue.

Sears Home Services on 1724995685971

August 30, 2024
Overall rating

Excellent service!!

Cindy H,

Customer service response - Thank you for your positive feedback, Cindy! We're thrilled to hear you had an excellent service experience with us.

Sears Home Services on 1724996338613

August 25, 2024
Overall rating

Tyrone was prompt, knowledgeable, and efficient during my repair visit.

Ian M,

Customer service response - Thank you for your positive feedback, Ian! We're delighted to hear about your satisfaction with Tyrone's prompt and efficient service.

Sears Home Services on 1724566953128

December 12, 2024
Overall rating

Have parts on truck!!!!

Jim W,

Customer service response - Thank you for your feedback, Jim. We appreciate your suggestion and will work on improving our service.

Sears Home Services on 1724208511017

August 19, 2024
Overall rating

Amber D,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1724123551082

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