7900 Ritchie Highway Reviews
Read reviews from customers who used our services at 7900 Ritchie Highway
Total reviews
860
Average Rating
4.3/5
Francine H,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725765021621
I like the fact I can click on the link texted to me and get a better idea of when the technician will be arriving. I'm not sure if washer is doing ok, since he thinks it was using 3 pods, should use only 2. So we will see if it leaks more later.
Kathy W,
Customer service response - Thank you for your feedback, Kathy! We're glad you found the tracking link helpful and hope your washer performs well with the adjustment.
Sears Home Services on 1725276397708
My tech arrived and found then fixed my problem with my whirlpool washer! Alex was great professional and knowledgable!
Dave V,
Customer service response - Thank you for your positive feedback, Dave! We're delighted to hear about your satisfaction with Alex's professional and knowledgeable service.
Sears Home Services on 1725276542273
Mr.Larry was knowledgeable of the problem my microwave was having, order parts and came back to finish. Microwave was up in running without 45 minutes of his arrival. Very pleasant and precise with work
Julie S,
Customer service response - Thank you for sharing your positive experience with Mr. Larry's service, Julie! We're thrilled to hear he efficiently resolved your microwave issue.
Sears Home Services on 1724995685971
Excellent service!!
Cindy H,
Customer service response - Thank you for your positive feedback, Cindy! We're thrilled to hear you had an excellent service experience with us.
Sears Home Services on 1724996338613
Tyrone was prompt, knowledgeable, and efficient during my repair visit.
Ian M,
Customer service response - Thank you for your positive feedback, Ian! We're delighted to hear about your satisfaction with Tyrone's prompt and efficient service.
Sears Home Services on 1724566953128
Have parts on truck!!!!
Jim W,
Customer service response - Thank you for your feedback, Jim. We appreciate your suggestion and will work on improving our service.
Sears Home Services on 1724208511017
Amber D,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1724123551082
Peter arrived on time and replaced fuse in a professional and polite manner. Highly recommend him.
Carol K,
Customer service response - Thank you for recommending Peter! We're delighted to hear about your positive experience with his punctual and professional service.
Sears Home Services on 1724123823765
I WAS CANCELLED 2 TIMES BECAUCE I DIDNOT CONFIRM. HAHA. THIS NEV E HAPPENED IN THE PAST. WHEN YOU REARRANGE YOUR LIFE TO MEET THE REPAIR PERSON AND RECIEVE THRIR CALL BEFORE HAND. THEN ONTHE THIRD TIME A WONDERFUL PERSON ARRIVED , BUT HE WAS A REFRIDERSTOR MAN . NEVER THELES HE WAS VERYSMART AND FIXED MY AIR CONDISINOR .HE HADYO LEAVE AND BUY STUFF TO FIX IT. I WILBE EVER THANKFUL FOR HIM . A VERY SMARRT,CARING AND PATIENT PERSON. THANKS TO JESUS FOR THIS SPECUAL REPAIR MAN.
Janice H,
Customer service response - Thank you for sharing your experience, Janice. We're glad to hear our technician was able to resolve your issue despite the initial scheduling challenges.
Sears Home Services on 1724033684570