7900 Ritchie Highway Reviews

Read reviews from customers who used our services at 7900 Ritchie Highway


Total reviews

860


Average Rating

4.3/5

August 15, 2024
Overall rating

Mr Johnson was knowledgeable and friendly. Explained everything in detail.

Paul K,

Customer service response - Thank you for your kind words about Mr. Johnson's service! We're delighted to hear he provided a detailed and friendly experience.

Sears Home Services on 1723771895653

August 14, 2024
Overall rating

Kylin S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1723690496753

August 14, 2024
Overall rating

Dave S,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1723690496711

August 12, 2024
Overall rating

James was pleasant and quickly diagnosed and resolved my issue. Darlene

Darlene G,

Customer service response - Thank you, Darlene, for acknowledging James's quick and efficient service. We're delighted we could resolve your issue satisfactorily.

Sears Home Services on 1723518294005

December 11, 2024
Overall rating

Jeffrey H was on time, proficient, with attention to detail and very neat and well organized.

William L,

Customer service response - Thank you for your kind words about Ron, our Senior AC Tech! We're thrilled to hear about your positive experience with his detailed and professional service.

Sears Home Services on 1723518312423

August 11, 2024
Overall rating

James S,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1723358138612

August 11, 2024
Overall rating

After multiple technicians have come out to fix fridge, the technician who came out today was able to find the problem. Fridge has an internal leak that cannot be fixed. After losing over 300 worth of food we’re so happy to finally be getting a new fridge. Technician was timely, professional and knowledgeable.

Ternecia R,

Customer service response - We deeply apologize for the inconvenience and loss you've experienced, but are glad our technician could assist in identifying the issue. Thank you for acknowledging their professionalism and expertise.

Sears Home Services on 1723358942210

March 13, 2025
Overall rating

The fix my dryer today

Lydia W,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1723357945542

August 08, 2024
Overall rating

Richard W,

Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.

Sears Home Services on 1723160781851

August 04, 2024
Overall rating

The technician was very polite and knowledgeable of his job and he did a great job repairing the problem thank you very much

Virginia Q,

Customer service response - Thank you for your positive feedback; we're thrilled to hear about your satisfaction with our technician's service and expertise!

Sears Home Services on 1722769600661

Showing 131 - 140 reviews

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