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7900 Ritchie Highway Reviews
Read reviews from customers who used our services at 7900 Ritchie Highway
Total reviews
861
Average Rating
4.3/5
Richard W,
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on 1723160781851
The technician was very polite and knowledgeable of his job and he did a great job repairing the problem thank you very much
Virginia Q,
Customer service response - Thank you for your positive feedback; we're thrilled to hear about your satisfaction with our technician's service and expertise!
Sears Home Services on 1722769600661
Arrived within the scheduled time. Excellent workmanship. Pleased with how he identified the problem and fixed it quickly. Thanks
S G,
Customer service response - Thank you for sharing your positive experience with our timely arrival and efficient repair! We're thrilled to hear you're satisfied with the service.
Sears Home Services on 1722769960513
Jeffrey arrived on time. He did an excellent job at fixing the problem so that the refrigerator could work properly. He is a very good technician and I would give him a 5+ rating.
Mildred E,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1722418967005
Tom P,
Customer service response - A big thank you, Tom, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1722419197357
Professional pleasant and quick. Got us right back up and running.
rachel H,
Customer service response - Thank you for your kind words! We're thrilled we could get you back up and running quickly.
Sears Home Services on 1722176896234
Rose C,
Customer service response - A big thank you, Rose, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721963905201
This guy was great. Very folksy and honest about the complexity of the problem and the fact that if he couldn't find a workaround, I might need a new transmission. However, he figure out how to fix the disconnected area of the forward-reverse mechanism -- which just a simple metal rod and nut and bolt. It now seems to be working perfectly. Great guy to have on your team. :)
Xiomara B,
Customer service response - Thank you for acknowledging our commitment to honesty and effective solutions. We're thrilled to hear the repair was a success and appreciate your positive feedback!
Sears Home Services on 1721962823283
Technician was courteous.... although he was late he apologized for that when he called and when he got there. He was knowable went straight to work.... Didn't take him long at all. He got the job done and apologized again for the lateness and was gone.
Thomas B,
Customer service response - Thank you for acknowledging our technician's professionalism and efficiency despite the initial delay. We appreciate your understanding and are glad your issue was resolved promptly.
Sears Home Services on 1721816526399
Paige D,
Customer service response - Thank you so much for the fantastic 5-star rating, Paige! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721829360637
