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7900 Ritchie Highway Reviews
Read reviews from customers who used our services at 7900 Ritchie Highway
Total reviews
861
Average Rating
4.3/5
Rose C,
Customer service response - A big thank you, Rose, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721963905201
This guy was great. Very folksy and honest about the complexity of the problem and the fact that if he couldn't find a workaround, I might need a new transmission. However, he figure out how to fix the disconnected area of the forward-reverse mechanism -- which just a simple metal rod and nut and bolt. It now seems to be working perfectly. Great guy to have on your team. :)
Xiomara B,
Customer service response - Thank you for acknowledging our commitment to honesty and effective solutions. We're thrilled to hear the repair was a success and appreciate your positive feedback!
Sears Home Services on 1721962823283
Technician was courteous.... although he was late he apologized for that when he called and when he got there. He was knowable went straight to work.... Didn't take him long at all. He got the job done and apologized again for the lateness and was gone.
Thomas B,
Customer service response - Thank you for acknowledging our technician's professionalism and efficiency despite the initial delay. We appreciate your understanding and are glad your issue was resolved promptly.
Sears Home Services on 1721816526399
Paige D,
Customer service response - Thank you so much for the fantastic 5-star rating, Paige! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721829360637
Very knowledgeable and dedicated to good service.
A T,
Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service and dedication.
Sears Home Services on 1721532611640
Please note that Mr.Donta was an excellent resource for repair questions for this refrigerator issues. He diagnosis the problem and make a concern effort to resolve the issue. Mr. Donta reconciled the issue and completed the repair.
Julia M,
Customer service response - Thank you for acknowledging Mr. Donta's dedication to resolving your refrigerator issue and his excellent service. We're delighted he could effectively meet your needs.
Sears Home Services on 1721532691561
Danielle D,
Customer service response - Thank you so much for the fantastic 5-star rating, Danielle! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721536040367
Rex A,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1721536100443
Diane H,
Customer service response - A big thank you, Diane, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1721276583842
Jeff was on time (early end of the scheduled window), thorough, explained what he was doing, cleared out clog, steam-cleaned hose route, fixed problem. Good service experience.
Nancy Y,
Customer service response - Thank you for sharing your positive experience with Jeff's prompt and efficient service. We're thrilled to hear it met your expectations.
Sears Home Services on 1721275747857
